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The UK Franchise Growth Index

Apollo Care

Care · Home Care · Domiciliary Care

Apollo Care is a home care network founded in 2011 by Cheryl White, a district nurse who wanted to improve access to dependable support in the community. The business was developed with her mother, a registered care manager, and later expanded through franchising. Its stated approach combines attention to the person's health with their happiness, independence and wider quality of life.

Read more about Apollo Care

Overall Five Fibre score
76/100
Assessment
Independent
Last reviewed
Data confidence
Medium

The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.

About the network

More about Apollo Care.

The customer service provides personal care and companionship in people's own homes. Care packages are tailored to the individual and begin with listening to the person and their family about the help they need. Apollo Care presents remaining at home, maintaining independence and supporting meaningful everyday life as central aims of the service.

Franchisees establish and lead a local care business under the Apollo Care name. The role involves building a team, developing client relationships and maintaining the standards and systems needed for care delivery. The network seeks people with compassion, communication skills, commitment and leadership ability. Published material says previous care experience can help but is not the only route into the business.

The training programme covers care quality, compliance, leadership, operations, marketing and financial management. Published support includes business planning, access to care and staffing policies, health and safety procedures and data protection resources. The network also describes assistance with CQC registration for relevant services in England, alongside access to specialist HR, accountancy and compliance advice.

Continuing support includes scheduled business reviews, virtual roundtables, training and an annual conference. Marketing assistance covers the website, social media and email activity, while the central team helps owners review performance and address operational challenges. These resources support the franchisee's responsibility for their local business and care team, with an emphasis on maintaining relationships with clients, families and staff as the service develops.

At a glance

Apollo Care at a glance.

Industry
Care
Franchise category
Home Care
Sub industry
Domiciliary Care
Founded
2011
Franchising started
2013
Headquarters
Prenton
BFA member
No
UK origin
Yes
Recruitment status
Active

Investment

Franchise investment.

Investment from
£50,000 plus VAT
Management franchise
Yes
Retail premises
Yes
Executive franchise
Yes

View franchise opportunity

Investment figures change. Confirm current requirements directly with the franchise network before making any decision.

Five Fibre assessment

How the foundations score.

Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.

How the Five Fibre score is calculated

01 Assess Strong13/20

Assess: 13/20. Apollo Care has an established homecare proposition, independent local provider evidence and clear ownership routes. Representative current profitability and the precise founder-independence test remain partly verified.

  • A1, proven and profitable core model: Partially, 2.5/5. The official history dates the service business to 2011, and CQC records identify local providers operating under the brand. This supports real service delivery and replication. Current representative core-business net profit was not independently verified. Trading history, regulated-service registration and network turnover are not profit evidence.
  • A2, operation without daily founder involvement: Partially, 2.5/5. The national team includes a COO, finance and franchise-support responsibilities, indicating delegation. Cheryl White remains explicitly involved in owner support, brand marketing and systems. A successful 30-day period without her daily involvement was not publicly demonstrated.
  • A3, understands ideal franchisee: Yes, 3/3. Current recruitment material distinguishes a full-time commercial owner employing a Registered Manager from an experienced owner seeking to combine both roles. Leadership, client relationships, people management and financial responsibility are clear. The management route is not passive investment or a waiver of owner responsibility.
  • A4, realistic owner economics: Partially, 2/4. Published fees, indicative budgets and earnings claims provide a commercial starting point. However, the website uses turnover, earnings and income inconsistently, and current capital requirements vary across pages and ownership routes. Representative net owner profit, staffing costs, cash collection and working capital were not reconciled. Turnover targets are not return on investment.
  • A5, meaningful differentiation: Yes, 3/3. Nurse-founded, personalised homecare combines a defined care philosophy with local ownership and central business and service support. The relationship-led proposition is understandable to applicants and clients. It does not establish exclusive demand, universal care quality or guaranteed commercial returns.

Reconcile the two ownership routes and verify margins, staffing, cash flow and owner workload. Preserve delegated support while testing the specific founder-cover requirement.

02 Build Scale Ready18.5/20

Build: 18.5/20. Apollo Care documents practical preparation, operating policies, brand resources and a national support structure. One complete central resource location remains partly verified.

  • B1, documented operational playbook: Yes, 5/5. The training page explicitly provides operating, care-delivery, health-and-safety, staffing and data-handling policies and procedures. These establish written provision. The full current private manuals, legal accuracy and adherence were not audited.
  • B2, structured onboarding: Yes, 4/4. The offer specifies five residential training days, continuing instruction and the Getting into Business programme. Published financial and package material describes frequent support through the initial establishment phase. This is structured preparation, without assuming every owner launches on an identical timetable.
  • B3, documented brand experience: Yes, 4/4. The package expressly includes branded materials, templates and common care and quality guidance. Shared consumer service descriptions support a repeatable intended experience. Documentation is not proof that every local provider achieves the same inspection rating or customer outcome.
  • B4, central access to resources: Partially, 1.5/3. Policies, operational tools and a care-management system are advertised, alongside specialist support. One maintained hub containing every required owner tool, template and system was not publicly verified. No private system was entered, and lack of a public portal description does not prove absence.
  • B5, launch without constant founder questions: Yes, 4/4. Dedicated support managers, a COO, finance assistance and associated specialists provide concrete cover beyond Cheryl personally handling every launch query. The published establishment programme identifies regular support. This recognises assigned capacity rather than an audit of every new owner's experience.

Keep preparation, standards and named support responsibilities current. Verify how owners locate the latest resources and escalate operational or commercial questions.

03 Launch Scale Ready18/20

Launch: 18/20. The homecare opportunity, intended owner and initial enquiry routes are clear. Discovery is structured, although a complete current selection sequence and future event schedule remain partly verified.

  • L1, clear franchise proposition: Yes, 5/5. Official material describes owning a local homecare business, developing clients, leading staff and receiving central support. Current directory material clarifies the two ownership routes. Applicants can identify what they would operate, although inconsistent funding and income descriptions need reconciliation before commitment.
  • L2, suitable applicant messaging: Yes, 4/4. The opportunity addresses care-minded leaders and commercially capable owners, with different experience requirements for different roles. This is more specific than an invitation to anyone with capital. Private suitability and capability checks were not audited.
  • L3, clear enquiry journey: Yes, 4/4. A contact form, information-pack request and call-booking links provide concrete ownership routes. The contact form also asks how applicants heard about the brand. No enquiry, booking or pack request was submitted, so delivery, response speed and follow-up quality remain untested.
  • L4, discovery before acceptance: Partially, 2/4. The official discovery format provides a presentation, finances, questions and access to existing owners. A First Steps route also offers a management conversation. The advertised event dates retrieved were historical, and a complete current sequence for financial review, approval and agreement was not verified. This earns partial discovery credit without claiming that selection is absent.
  • L5, opportunity go-to-market plan: Yes, 3/3. The dedicated franchise site, discovery assets, directory campaigns and dated 2026 exhibition promotion establish organised ownership recruitment. These are concrete routes to applicants. Their presence does not establish advertising efficiency, current event availability or suitable enquiry volume.

Align public financial descriptions and keep discovery dates current. Make the full mutual-selection sequence clear through the existing applicant journey.

04 Grow Developing11.5/20

Grow: 11.5/20. Apollo Care has an identifiable recruitment lead, ownership campaigns, source capture and specific advertised areas. Current monthly consistency, comparative source quality and conversion remain less fully verified.

  • G1, consistent monthly ownership enquiries: Partially, 2.5/5. February 2026 trade reporting describes increasing qualified enquiries, and current recruitment assets remain visible. No defined UK month-by-month enquiry series was verified. Staff applications and requests for care are different measures.
  • G2, sources and suitable prospects tracked: Partially, 2/4. The live contact form explicitly records how applicants heard about Apollo Care, establishing a source-capture mechanism. A current report comparing which channels produce suitable accepted owners was not verified. Capturing a source is useful but does not by itself establish source quality or return.
  • G3, enquiry-to-owner conversion known: No public verification, 0/4. No current ownership conversion rate, consistent stage definitions or linked enquiry and agreement denominators were verified. Announced territories and onboarding cohorts cannot supply the missing rate. This does not establish that internal tracking is absent.
  • G4, clear next UK areas: Yes, 3/3. Current opportunity listings name locations including Chester, York and Northwich, while the brand explains a territory-review process. This establishes geographic direction. Other listed areas need availability checks, particularly Huddersfield, which separate 2026 reporting already describes as operational. Advertised opportunities were not assumed universally vacant.
  • G5, recruitment beyond founder: Yes, 4/4. The official team identifies Owen Belmar as Business Development Lead responsible for attracting new franchisees. The First Steps page directs prospective owners to him and COO Dawn Belmar. This is evidence of applicant conversations beyond Cheryl driving every stage.

Use the existing source question and recruitment team to verify candidate quality, stage progression and monthly demand. Reconcile available territories with operating and contracted locations before further promotion.

05 Amplify Strong14.5/20

Amplify: 14.5/20. Apollo Care provides client-marketing assistance and individual business reviews. Complete local online coverage, a standard continuing marketing plan and joined-up enquiry attribution remain partly verified.

  • AM1, local customer enquiry support: Yes, 5/5. The published offer includes local social campaigns, website work, email promotion, client-acquisition preparation and community relationship development. These are specific routes to care enquiries. Recruiting carers is separately described and was not counted as paying-client acquisition.
  • AM2, online presence for every owner area: Partially, 2/4. The consumer site provides a postcode office finder, and CQC profiles establish local provider visibility for sampled services. A complete current owner-to-page reconciliation was not possible from the retrieved finder text. Universal current coverage was not assumed from a national homepage or directory outlet count.
  • AM3, marketing after launch: Partially, 2/4. Ongoing marketing assistance, tailored campaigns and local business planning extend beyond opening. A complete current owner-level marketing timetable with assigned activity, spending and outcome measures was not verified. Available channels and advice do not automatically establish a consistently followed local plan.
  • AM4, individual enquiry and performance tracking: Partially, 1.5/3. Official team and support pages describe individual financial reviews and performance discussions. A detailed directory profile also describes monthly profit-and-loss analysis and a performance matrix. These support real business measurement, but a complete link from care enquiries and sources through assessments, hours delivered, retention and margin was not verified.
  • AM5, acquisition beyond personal referrals: Yes, 4/4. Centrally supported digital campaigns, public care-enquiry routes and local online discovery reach beyond an owner's personal contacts. Community and professional referrals are additional channels rather than the only described route. Actual channel mix, acquisition cost and profitable conversion were not inferred.

Connect client enquiries, assessments, commissioned care, capacity, retention and contribution after delivery costs. Verify local presence and use existing financial reviews before adding more acquisition activity.

76/100 Overall Five Fibre score

Apollo Care scores 76/100, placing it in Growth Ready after rounding the weighted total of 75.5. Build is strongest at 18.5/20, followed by Launch at 18/20 and Amplify at 14.5/20. Assess scores 13/20. Grow is weakest at 11.5/20. The three priority fibres in score order are Grow, Assess and Amplify.

The public offer provides substantial operational policies, structured preparation, assigned support and client-marketing assistance. Independent regulator records corroborate local service providers. The main commercial gaps are consistent public financial information, representative retained owner returns, UK ownership-funnel reporting and complete local enquiry attribution. The generic earlier assessment has been replaced with the 25 weighted question findings and their evidence limits.

The official financial page gives a £36,000 plus VAT franchise fee, refers to at least £50,000 capital, describes likely initial investment of £50,000 to £60,000 and elsewhere recommends £15,000 to £30,000 capital. Current Franchise UK material distinguishes an indicative £120,000 funding budget for an owner employing a Registered Manager from approximately £63,200 plus separately assessed working capital for an owner combining roles. The fee is included in those described budgets. BusinessesForSale labels £120,000 plus VAT and also retains lower capital wording in its narrative. These references cannot be merged into one current quote without reconciling route, VAT, staffing and working capital.

The website uses six-figure income or earnings alongside seven-figure revenue claims, while its FAQ answers an ROI question with turnover expectations. Revenue, gross margin, net business profit, owner remuneration and investment recovery are different measures. The claimed return periods and selected owner stories were not independently verified. No typical retained owner income or complete sensitivity to wages, staffing, care delivery, travel and cash collection was established.

The owner employing a Registered Manager is described in current recruitment material as an active full-time commercial leader. It was not treated as passive investment or proof of founder independence. The national team provides meaningful delegated support, including Owen Belmar's ownership-recruitment responsibility, but successful central operation for 30 days without Cheryl's daily involvement remains unverified. Founder care experience and the business's April 2011 origin are distinct. The franchising company, 08537647, was incorporated in May 2013 and is registered active.

The discovery page advertises a 90-minute format involving the team, owners, financial information and questions, but the retrieved next-event date is 22 April 2026. A separate First Steps page still refers to May 2025. Both are historical by this assessment and were not represented as future bookable dates. Pack and contact forms remain accessible, though no submission was made. The pack page requests more information than its short introductory description suggests. Delivery, response time and the private approval process were not tested.

Some advertised territories require reconciliation. Huddersfield appears in current opportunity listings while February 2026 trade coverage calls it operational. A general national offer does not prove that each named place is available. The consumer postcode finder did not expose a full local roster in retrieved text. An outlet count from a recruitment directory was not accepted as a verified unique-owner census. Metadata and statuses were preserved.

The South Wirral CQC profile identifies S.Janvier Limited as provider and displays a Good rating. Search results and the opened page returned different report-date descriptions, so no new 2026 inspection claim was adopted. A sampled location rating does not establish the quality or regulatory status of the entire franchise network. Registration, care quality, profitability and recruitment success remain separate findings.

Research date: 04/11/2026. Sources include official franchise, financial, support, team, enquiry and consumer pages, current directory offers, dated trade reporting, Companies House and CQC. No private manuals, owner accounts, signed agreement, complete owner register, internal recruitment dashboard or completed enquiry response was audited. Public non-verification does not establish internal absence. All unauthorised workbook content and structures were preserved.

Benchmark

How this network compares.

Overall, against the whole Index
This network76
UK Index average64
Overall, against Care (35 networks)
This network76
Industry average69

Explore Care in the UK Franchise Data Explorer

Sources

Research sources.

27 public sources used for this profile
  1. https://apollocarefranchising.co.uk/
  2. https://apollocarefranchising.co.uk/the-homecare-franchise-built-on-compassion-community-and-care/
  3. https://www.what-franchise.com/videos/learn-how-franchisees-are-building-care-businesses-with-apollo-care
  4. https://find-and-update.company-information.service.gov.uk/company/08537647
  5. https://uk.linkedin.com/in/cherylwhitefranchising
  6. https://engagingmarketeer.com/how-franchising-can-scale-your-business-cheryl-white-of-apollo-care/
  7. https://podcasts.apple.com/gb/podcast/how-franchising-can-scale-your-business-cheryl-white/id1612454837?i=1000756241033
  8. https://apollocarefranchising.co.uk/about-us/
  9. https://apollocarefranchising.co.uk/franchise-opportunity/
  10. https://apollocarefranchising.co.uk/financials/
  11. https://apollocarefranchising.co.uk/faqs/
  12. https://apollocarefranchising.co.uk/training-support/
  13. https://apollocarefranchising.co.uk/whats-included/
  14. https://apollocarefranchising.co.uk/our-team/
  15. https://apollocarefranchising.co.uk/contact-us/
  16. https://apollocarefranchising.co.uk/information-pack/
  17. https://apollocarefranchising.co.uk/first-steps/
  18. https://apollocarefranchising.co.uk/discovery-day/
  19. https://apollocare.co.uk/
  20. https://apollocare.co.uk/care-offices/
  21. https://apollocare.co.uk/contact-us/
  22. https://apollocare.co.uk/4592-2/
  23. https://www.franchise-uk.co.uk/franchise/apollo-care-franchise/
  24. https://uk.businessesforsale.com/uk/franchises/opportunities/apollo-care-franchise
  25. https://www.pointfranchise.co.uk/news-apollo-care-builds-momentum-franchise-demand-network-accelerate
  26. https://www.cqc.org.uk/location/1-1870545936
  27. https://www.cqc.org.uk/provider/1-1013343710/registration-info

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