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The UK Franchise Growth Index

CNA International

Recruitment · Recruitment · Executive Search

CNA International is an executive search, recruitment and human resources consultancy network founded in 1993. It became part of Pertemps Network Group in 2008 and operates through specialist partner businesses. Its franchise proposition allows experienced professionals to develop a search or recruitment practice using the CNA identity and supporting infrastructure.

Read more about CNA International

Overall Five Fibre score
77/100
Assessment
Independent
Last reviewed
Data confidence
Medium

The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.

About the network

More about CNA International.

The customer service focuses on identifying and securing talent for organisations, with consultants specialising in particular industries and functions. Executive search and recruitment are presented as distinct but connected services, supported by knowledge of the relevant market. Clients work with specialists who understand the skills and commercial context of the appointment being made.

Franchise partners own their limited company and can work from home or an office. The published model is aimed at senior professionals with sector knowledge, industry contacts and an ambition to develop their own consultancy. It does not impose conventional local territory boundaries, allowing relationships and assignments to extend across national and international markets.

The package includes recruitment training, continuing business support, IT assistance, customer relationship management software, Office 365 and a CNA microsite. Owners use these resources to build on their existing professional knowledge and relationships. The model combines the commercial independence of owning a practice with access to the wider organisation's systems and expertise.

CNA also publishes separate support services and associate partnership options for experienced recruiters, which should be distinguished from the full franchise partnership. These routes offer different relationships with the brand and other partner practices. Across the proposition, the local owner's responsibility is to develop client relationships, manage assignments and deliver recruitment services within the chosen operating arrangement.

At a glance

CNA International at a glance.

Industry
Recruitment
Franchise category
Recruitment
Sub industry
Executive Search
Founded
1993
Approximate locations
20
Headquarters
Birmingham
BFA member
No
UK origin
Yes
International brand
Yes
Recruitment status
Active

Investment

Franchise investment.

Investment from
£30,000
Management franchise
Yes
Home based
Yes
Executive franchise
Yes
Master franchise available
Yes

View franchise opportunity

Investment figures change. Confirm current requirements directly with the franchise network before making any decision.

Five Fibre assessment

How the foundations score.

Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.

How the Five Fibre score is calculated

01 Assess Strong15.5/20

Assess: 15.5/20. CNA International has a longstanding executive-search model, a defined senior-partner profile and group-backed infrastructure. Current representative UK owner profitability is less firmly evidenced than the business proposition.

  • A1, proven and profitable core model: Partially, 2.5/5. Official history dates the business to 1993, and UK partner profiles demonstrate replication. The franchising and training company remains active. No current representative UK core-business profit accounts were verified. Pertemps group turnover, placement fees and network longevity are different measures from franchise-unit net profit.
  • A2, successful operation without daily founder involvement: Yes, 5/5. The official history records acquisition by Pertemps in 2008 and subsequent group leadership. Published provision separates finance, IT, training and operating support across a professional organisation. This longstanding management structure supports the capacity to operate beyond daily involvement from the original founder, rather than depending on one individual answering every operational question.
  • A3, understands ideal franchisee: Yes, 3/3. The official franchise page seeks senior professionals with sector knowledge, established industry contacts, ambition and willingness to learn. It explicitly requires capacity to finance themselves for at least six months. This links personal fit to the commercial demands of building an executive-search practice.
  • A4, realistic owner economics: Partially, 2/4. Public material explains billing retention, low-overhead operation and cash-flow support. Older directory material quotes potential gross margins, while other pages use gross-profit earnings claims without a clear current period or sample. Current owner net income, working time, cost assumptions and complete fee deductions were not verified.
  • A5, meaningful differentiation: Yes, 3/3. The CABS methodology centres on candidate aspirations and client requirements, alongside sector specialism and group-backed support. Official UK material explains research-led retained search and consultancy. This identifies a substantive approach without accepting claims of universal superiority or guaranteed placement success.

Test current partner economics and cash-flow needs, especially the time required to secure and collect new assignments. Keep group scale separate from the profitability of an individual practice.

02 Build Scale Ready18.5/20

Build: 18.5/20. A defined search methodology, training, operating documents and group support are publicly described. Complete current access to every franchise resource from one central place remains partly verified.

  • B1, documented operational playbook: Yes, 5/5. The official support brochure sets out the CABS search process, operational support and business documentation. Independent franchise reporting corroborates a common methodology used by partners. These establish a documented approach to following the model, although the complete current private operating manual and revision controls were not inspected.
  • B2, structured onboarding: Yes, 4/4. Official material describes business planning, systems setup and induction. What Franchise describes a one-week initial programme tailored to experience and ongoing training. The exact current schedule was not privately checked, and support-services, associate and franchise arrangements were not assumed to have identical preparation.
  • B3, documented brand experience: Yes, 4/4. The official values commit consultants to common training standards, while shared search methodology and branded client materials define a consistent approach. The UK office page explains research, assessment and client engagement. Credit recognises documented provision rather than an audit of every partner's client work.
  • B4, central tools and systems: Partially, 1.5/3. The franchise offer includes CRM, Office 365, IT support and a microsite. Published descriptions also identify intranet communications and database systems. Full current access to all operational, business and marketing resources from one location was not verified. Different legacy software names were not assumed to describe a single unchanged system.
  • B5, launch without constant founder questions: Yes, 4/4. Setup, induction, finance administration and technical support are provided through CNA and Pertemps functions. That is an organisational launch structure beyond the original founder personally supplying routine answers. Current allocation of each support responsibility should be confirmed because some public leadership profiles appear dated.

Maintain the defined methodology and group support. Confirm the current resource platform and responsible support roles rather than assuming older brochure arrangements remain identical.

03 Launch Scale Ready20/20

Launch: 20/20. The franchise proposition, applicant profile, enquiry routes and documented discovery sequence are clear. Public material needs better consistency between partnership types and current contacts.

  • L1, clear franchise proposition: Yes, 5/5. The official opportunity page explains ownership of a limited-company search practice, flexible premises, training and business support. It distinguishes the franchise partnership within a wider family of support options. The full current contractual differences between those options were not privately reviewed.
  • L2, suitable applicant messaging: Yes, 4/4. Messaging targets senior specialists and ambitious recruiters with industry relationships, business ambition and sufficient financial runway. This is appropriate to a professional-services business requiring client development. Existing candidate and employer contacts were kept separate from evidence of demand to buy franchise ownership.
  • L3, clear enquiry journey: Yes, 4/4. The franchise page invites a conversation, and specialist directory forms explicitly request ownership information. These provide a clear first step. The official general contact form uses candidate-oriented consent language, creating a mismatch for business applicants. No form was submitted, so response, routing and follow-up were not tested.
  • L4, structured discovery before acceptance: Yes, 4/4. What Franchise describes an information request followed by a face-to-face meeting to discuss the opportunity and suitability, conversations with existing partners and agreement before training and trading. This is a documented discovery sequence. Current private acceptance criteria and execution were not audited.
  • L5, opportunity go-to-market plan: Yes, 3/3. Dedicated partnership pages, multiple franchise directories, support literature and international development messaging establish several ownership promotion routes. This is an identifiable approach, without proving current UK campaign effectiveness, suitable prospect volume or signed-agreement conversion.

Keep the documented discovery route while clarifying current partnership terms, the responsible contact and ownership-specific follow-up. Reconcile older financial literature before bringing more applicants into the journey.

04 Grow Weak Foundation8/20

Grow: 8/20. Organisational recruitment routes and broad expansion intent are evidenced. Current UK ownership enquiry consistency, attribution, conversion and precise next markets are less publicly verified.

  • G1, consistent monthly ownership enquiries: Partially, 2.5/5. Partnership pages, ownership forms and ongoing directory exposure establish a route for applicants. The longstanding partner network shows historical recruitment outcomes. No current monthly series of UK ownership enquiries was verified. Job applications, employer vacancies and candidate placements were not counted as equivalent franchise demand.
  • G2, sources and suitable prospects tracked: No public verification, 0/4. No current process or report comparing the sources producing suitable UK franchise applicants was verified. The recruitment CRM described publicly primarily supports executive-search operations. Its existence does not demonstrate attribution of enquiries to buy a franchise.
  • G3, enquiry-to-owner conversion known: No public verification, 0/4. No current ownership enquiry denominator, stage conversion report or agreement conversion rate was verified. Client assignments, candidate placements and retained-search conversion are different processes. Published office counts do not reveal the franchise recruitment conversion rate.
  • G4, clear next UK markets: Partially, 1.5/3. The model permits sector-led practice development without restrictive local territories, and UK availability is advertised. A current prioritised UK sector or market expansion sequence was not verified. Overseas master-partnership targets were not treated as the next UK locations, and absence of exclusive territories was not itself scored as a defect.
  • G5, recruitment beyond founder: Yes, 4/4. Corporate partnership routes and professional management sit within the Pertemps organisation, which acquired CNA in 2008. Recruitment and support are presented as business functions rather than original-founder conversations. The current operational recruitment lead needs confirmation because public profiles and legal director records are not aligned.

Verify the ownership funnel separately from the business's employer and candidate pipeline. Define next UK sector priorities and match applicants to support capacity and demand before expanding promotion.

05 Amplify Strong14.5/20

Amplify: 14.5/20. CNA provides marketing, business-development training, CRM and partner visibility. Complete current online coverage and a continuing acquisition plan for every UK owner remain partly verified.

  • AM1, local customer enquiry support: Yes, 5/5. The support offer includes marketing materials, web presence and help winning and retaining clients. Industry reporting corroborates social-media support and business coaching. For this sector-led model, customer acquisition concerns employers and paid search assignments rather than only nearby consumer enquiries.
  • AM2, online presence for every owner area: Partially, 2/4. The franchise package includes a microsite, and the UK office directory links individual partner profiles, including Paul McDonnell. These evidence online visibility for sampled practices. Complete current coverage for every UK franchise business was not verified, and a person profile is not automatically a separate local office or owner.
  • AM3, local marketing after launch: Partially, 2/4. Ongoing coaching, masterclasses and marketing support are described, alongside business planning. A clear current continuing customer-acquisition plan for every UK practice, with sector priorities, responsibilities and review cadence, was not verified. Access to collateral and advice is valuable but does not by itself establish that complete plan.
  • AM4, individual enquiry and performance tracking: Partially, 1.5/3. CRM, invoicing, credit control and placement reporting support individual business records. They provide more than a purely informal referral process. A current process joining every owner's employer enquiries, source, assignments, placement outcomes, collections and retained profit with regular commercial review was not publicly verified.
  • AM5, customer growth beyond referrals and founder networks: Yes, 4/4. Published client-winning training, sector-focused outreach, searchable partner profiles and marketing assistance provide routes beyond the original founder's introductions. Existing industry relationships remain valuable. The proportion of new business generated independently and the effectiveness of each channel were not verified.

Use the existing CRM and finance processes to connect prospecting with paid assignments, collections and margin. Verify systematic customer-development support for each practice before adding more marketing assets.

77/100 Overall Five Fibre score

CNA International scores 77/100, placing it in Growth Ready after rounding the weighted total of 76.5. Launch is strongest at 20/20, followed by Build at 18.5/20 and Assess at 15.5/20. Amplify scores 14.5/20. Grow is weakest at 8/20. The three priorities in score order are Grow, Amplify and Assess.

CNA has a longstanding professional-services proposition, a defined search methodology, induction and group-backed operating support. The most material public gaps concern current ownership pipeline measurement, systematic practice-level customer development and representative owner net economics. Its recruitment CRM should not be confused with a verified franchise-recruitment CRM. Track prospective owners separately from candidates seeking jobs and employers commissioning searches. Connect owner prospecting, retained assignments and placements with collections and retained margin before assuming more network recruitment is the next commercial priority.

The public offer spans franchise partnerships, support-services partnerships, own-brand services and associate arrangements. These have different rights and financial structures. The official support-services brochure contains a comparison table identifying a £15,000 upfront franchise-partnership payment, while directory material advertises a £6,000 initial fee and £30,000 minimum investment. Some official consultant-partnership text describes retaining 70% of billings, while the brochure separates other retention and royalty arrangements. These were not combined into a single current quotation. The complete current franchise fee, deductions, financing terms and working-capital requirement need confirmation against the selected agreement. The official applicant profile explicitly calls for at least six months of personal financial runway.

Financial promotional claims also require qualification. What Franchise quotes an average gross-profit amount without a clearly established current reporting period or denominator and gives potential margins for home-based and staffed operations. These are not audited representative net take-home earnings. Recruitment billings, gross margin, cash advanced through factoring and Pertemps group turnover measure different things. The stated group turnover was not used to prove CNA franchisee profitability.

Leadership material is inconsistent. CNA pages continue to present Nick Sprang as Managing Director and a partner contact. Companies House records his resignation as a director of CNA International (Franchising and Training) Limited on 29 September 2025 and Paul Thomas Davis joining its board on 12 May 2025. A legal directorship is different from an operational job title, so the records do not prove that Nick ceased all involvement or that Paul holds his operating role. No replacement operational title was invented. Current responsibility for applicant progression, mentoring and escalation should be confirmed.

The homepage describes 34 offices in 18 countries, while other pages and directories cite more than 20 UK offices, 40, 41, 50 or 51 offices with differing geographic coverage. These are mixed dates and definitions, not a verified current census of unique UK franchise owners. Group staff, named consultants, partner profiles, offices and independent limited companies are distinct. Overseas master-development targets were not treated as a UK expansion plan. The absence of fixed geographic territories is part of this sector-led model, so the relevant planning question is which UK markets and specialisms it intends to develop next.

Official history dates the business to 1993 and the Pertemps acquisition to August 2008. Companies House shows the franchising and training entity, 07030165, active and incorporated on 25 September 2009. The incorporation date is not the business founding or first-franchise date. The support literature includes legacy technology references, including Bond Adapt and Zoho One, while current public pages use a general CRM description. Those names were not treated as a verified current single-platform configuration.

Research date: 04/11/2026. Sources include official franchise, history, UK office, partner and contact pages; the official support-services brochure; Companies House overview and officers; What Franchise, Find My Franchise, FranchiseLocal and dated European franchise reporting. The old /franchise/ route could not be retrieved, while the partnership route was accessible. The general contact form's candidate-oriented wording was observed without submitting it. Public information from Twine Growth's existing assessment was excluded as circular evidence. No application, private agreement, operating portal, CRM, accounts or completed client assignment was audited. Public non-verification does not establish internal absence. Existing statuses, metadata and all unauthorised workbook fields were preserved.

Benchmark

How this network compares.

Overall, against the whole Index
This network77
UK Index average64
Overall, against Recruitment (6 networks)
This network77
Industry average62

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