The UK Franchise Growth Index
Crepeaffaire
Crêpeaffaire is a food and drink brand built around sweet and savoury crêpes. Its customer proposition spans breakfast, meals, snacks and desserts, with eat-in, takeaway and delivery channels. The range also includes milkshakes and barista-prepared organic, Fairtrade coffee, giving customers reasons to visit beyond buying a crêpe alone.
The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.
About the network
More about Crepeaffaire.
The menu accommodates different meal occasions and includes vegan options. Customer promotions feature children's combinations and changing crêpe offers, alongside the core food and drinks range. This broad trading approach allows an outlet to serve people seeking a quick snack as well as customers visiting for a more substantial meal or dessert.
The franchise proposition is aimed at experienced foodservice operators with the resources and ambition to develop several locations. Published selection criteria include team leadership, regional market knowledge, business planning and the ability to secure suitable properties. The brand seeks partners who can operate independently while following its systems and standards, rather than treating ownership as a passive investment.
The licence provides access to operating methods, sourcing, products, equipment and central marketing capabilities. Development support includes property guidance, design and shop fitting assistance, training before and after opening, and launch marketing. A dedicated Franchise Business Manager is identified as the continuing support contact as the local business develops.
The published programme favours multi-site development, while kiosks and concessions provide alternatives to a conventional store. Investment varies with the location and format, and the website's shop-fitting estimate should not be confused with a complete franchise fee or total project budget. Territory rights, fees and the agreed opening programme are discussed during recruitment and depend on the proposed development.
At a glance
Crepeaffaire at a glance.
- Industry
- Food and Drink
- Franchise category
- Café
- Sub industry
- Café
- Founded
- 2004
- Approximate locations
- 9
- Headquarters
- London
- BFA member
- No
- UK origin
- Yes
- International brand
- Yes
- Recruitment status
- Active
Investment
Franchise investment.
- Management franchise
- Yes
- Retail premises
- Yes
- Executive franchise
- Yes
- Master franchise available
- Yes
Investment figures change. Confirm current requirements directly with the franchise network before making any decision.
Five Fibre assessment
How the foundations score.
Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.
How the Five Fibre score is calculated
Assess: The trading model continues after a documented restructuring. Representative profitable owner economics have not been established publicly.
- Profitable core business: No public verification, 0/5. The administrator attributes the former group's insolvency to cost pressure and historic debt. A sale preserving operations does not establish sustainable profitability in the successor model or representative franchise-owner net profit.
- Operates for 30 days without daily founder input: Partially, 2.5/5. Multiple trading locations and a continuing support role indicate delegated operations. The January 2025 acquisition remained founder-led; no verified month-long absence from daily founder involvement was located.
- Ideal franchise owner defined: Yes, 3/3. The official offer specifies experienced foodservice operators with regional knowledge, team leadership, property capability and capital.
- Realistic owner money: Partially, 2/4. Shopfitting guidance provides a partial cost indication. It is not a complete project budget, and conflicting directory fee schedules are not accepted as the current agreement. Representative owner net earnings remain unverified.
- Different opportunity: Yes, 3/3. All-day sweet and savoury crêpes, drinks and multiple service occasions provide identifiable positioning. The claim of no direct competition is promotional, not an independently established market fact.
Build: Operating support is described, but the public evidence does not establish every resource and standard in the current successor system.
- Documented operating playbook: Partially, 2.5/5. What Franchise explicitly describes operations manuals; the current official offer references operating methods. The older directory also contains obsolete locations, so complete current manual coverage after restructuring is not assumed.
- Structured onboarding: Yes, 4/4. Pre- and post-opening training is expressly offered, with the directory describing a structured programme and supplier guidance. Detailed contractual delivery should be confirmed for the current licence.
- Documented brand experience: Partially, 2/4. The older directory describes hygiene, product and service controls and audits. Current customer pages show common presentation, but a current complete standards specification was not verified.
- One central resource location: Partially, 1.5/3. Shared supply, website and marketing provision indicate central resources. A single complete owner resource hub, with current access and content coverage, was not verified.
- Launch without constant founder involvement: Yes, 4/4. The published package assigns support to a dedicated Franchise Business Manager and covers property, fit-out and training. This identifies a repeatable support role beyond personal founder delivery; it does not establish a founder absence test.
Launch: A specific multi-site offer and applicant journey are visible. Public discovery information is narrower than a complete acceptance process.
- Clear franchise proposition: Yes, 5/5. The official page identifies an operating licence, multiple formats and the prospective owner's role.
- Targeted applicant attraction: Yes, 4/4. Foodservice operator criteria are reinforced by Christie & Co's documented campaign aimed at regional hospitality entrepreneurs and investment groups. The latter began before restructuring, rather than proving current campaign performance.
- Ownership enquiry journey: Yes, 4/4. The public form qualifies region, capital, planned store numbers and operational experience. Its existence was inspected without submitting it or claiming successful lead handling.
- Pre-acceptance discovery: Partially, 2/4. Branch discovery sessions are advertised. A complete current qualification, financial review and approval sequence was not verified.
- Ownership go-to-market plan: Partially, 1.5/3. A recruitment video, regional rollout messaging and historical broker appointment demonstrate market-facing activity. A current dated plan with channels, responsibilities, budgets and milestones was not verified.
Grow: The enquiry form reveals some intended qualification and attribution. Recruitment output and conversion remain unverified.
- Monthly ownership enquiries: No public verification, 0/5. No current monthly qualified franchise-enquiry volume or consistent trend was verified.
- Enquiry sources and best prospects: Partially, 2/4. The ownership form asks where applicants heard about the opportunity. This evidences source capture intent, not a verified attribution report or identification of the best-converting applicants.
- Ownership conversion: No public verification, 0/4. No current enquiry-to-discovery, approval or signed-agreement rates were verified. A form and discovery invitation do not demonstrate conversion measurement.
- Next territories: Partially, 1.5/3. The older official page describes a 50-plus UK location ambition and multi-site development. Neither that target nor country choices establish a current prioritised list of available UK territories.
- Recruit beyond founder network: Partially, 2/4. Christie & Co's documented involvement demonstrates an external recruitment route. Its continuing post-restructure role and a current repeatable recruitment team were not verified; founder-led acquisition coverage warrants keeping these dates separate.
Amplify: Local digital presence, offers and repeat-purchase tools are visible. Participation exclusions and legacy content require attention.
- Local customer acquisition support: Yes, 5/5. Local opening coverage records Hitchin launch activity, while the customer website carries ongoing promotions. This supports practical acquisition capability rather than proving a uniform store-level result.
- Every owner represented online: Yes, 4/4. The central locator provides local pages, contact information, map links and selected delivery routes. This evidences common outlet representation, not a separately audited website for every legal owner.
- Continuing local marketing plan: Partially, 2/4. The loyalty scheme and Cambridge-specific offers show activity beyond launch. A complete continuing plan and budget for each franchise owner were not verified.
- Individual owner enquiry and performance tracking: Partially, 1.5/3. The published loyalty process connects identified customers with purchases and reward balances. Owner-level review of acquisition sources, enquiries, conversion and profitability was not verified; transaction records alone do not establish it.
- Customers beyond personal networks: Yes, 4/4. Store discovery, delivery marketplace links and public promotional channels provide customer routes beyond an owner's contacts. Delivery availability and loyalty eligibility vary by location.
Crepeaffaire scores 63/100, Growth Ready, from an unrounded weighted total of 63/100. Launch and Amplify are joint strongest at 16.5/20; Grow is weakest at 5.5/20. Priority 1: establish current recruitment volumes, source quality, conversion and territory sequencing. Priority 2: substantiate the successor model's unit economics and complete investment requirements. Priority 3: verify current manuals, standards and owner resource access following restructuring. Priorities follow ascending fibre scores: Grow, Assess, then Build. The band is a framework result, not an endorsement of financial resilience or a substitute for reviewing the post-restructure agreement.
Research date: 4 November 2026. Entity continuity is material. Quantuma's primary account states that the January 2025 administration involved the former Crêpeaffaire group, with seven owned sites transferred to Crepe Trading and the franchise business separately transferred to Crepe Union. Chester and Westfield closed. The administrator attributed difficulties to rising costs and historic debt, and said existing franchisees were unaffected by the transfer. That statement concerns continuity, not a guarantee of future financial outcomes. The current website's cookies policy identifies Crepe Union Ltd, company 16134829. Its opened Companies House overview records Active status and accounts made up to 31 December 2025. Those accounts were not examined for this assessment, so no current profit figure is asserted. The former Crepeaffaire Limited remains recorded in administration; it is not treated as the unchanged current franchise contracting entity. Current legal and contractual identity should be confirmed before acceptance.
The current official £150,000-£250,000 range is explicitly for shopfitting, with format and location variation. It excludes any inference that franchise fees, deposits, working capital or other costs are nil. What Franchise quotes a £20,000 plus VAT fee, around £200,000 plus VAT total investment, 7% of net sales royalty and 1% advertising. Point Franchise instead describes 6% royalties and a 2% gross-sales marketing levy. These differ in percentage, basis, age and potentially agreement scope. No reconciliation is available publicly. They are historical or unconfirmed directory terms, not a verified current price schedule. The official offer says fees depend on territory and store numbers. Its ideal development scale also differs from the smaller store-count options accepted by the form; qualification flexibility is not treated as a guaranteed single-store licence.
Christie & Co's September 2024 recruitment announcement predates administration. Its site counts, planned US launch and growth ambitions are historical. The 2024-named official page's 50-plus UK target is not presented as achieved. Current customer-location evidence includes Cambridge, Leeds and Hitchin; local reporting records Hitchin opening on 4 March 2025. That opening demonstrates customer launch activity, not ownership recruitment conversion or verified franchise legal ownership. International outlets and former corporate stores are not counted as independent UK franchise owners.
Customer information is not completely harmonised. The Cambridge page refers to an app, while the current loyalty page says no app is needed and links Square registration. The latter excludes Summertown and third-party delivery transactions from earning/redemption. Older promotional pages and external discount listings still mention closed Chester or Westfield locations. Consequently, historical offer lists are not accepted as a current outlet census or proof that every location participates. No sign-up, enquiry, purchase or form was submitted, and no response handling or authenticated owner dashboard was tested.
Manual and audit descriptions are public provision claims, not inspection of private content. Positive trading presence does not establish representative owner profit, and missing public recruitment metrics do not establish missing internal systems. The existing Twine Index was excluded as independent evidence. Only authorised sources, scoring, rationales, formula and review date are changed.
Benchmark
How this network compares.
Sources
Research sources.
17 public sources used for this profile
- https://crepeaffaire.com/franchising-2024
- https://www.what-franchise.com/franchise-opportunities/food-franchises/crepeaffaire
- https://crepeaffaire.com/franchising
- https://crepeaffaire.com/
- https://crepeaffaire.com/stores
- https://crepeaffaire.com/locations/2017/best-crepes-cambridge
- https://crepeaffaire.com/loyalty
- https://crepeaffaire.com/cookies-policy
- https://www.quantuma.com/insights/quantuma-rescues-crepeaffaire-cafe-chain-out-administration
- https://find-and-update.company-information.service.gov.uk/company/16134829
- https://find-and-update.company-information.service.gov.uk/company/05039035
- https://www.pointfranchise.co.uk/franchise/crepeaffaire
- https://www.christie.com/news-resources/press-releases/crepeaffaire-partners-with-christie-co-to-support-accelerated-uk-expansion/
- https://www.propelinfonews.com/pi-Newsletter.php?datetime=2025-01-15+08%3A00%3A00
- https://hitchin.nub.news/news/local-news/hitchin-crepeaffaire-opens-253859
- https://crepeaffaire.com/save10
- https://totum.com/discount/crepeaffaire/offer
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