The UK Franchise Growth Index
Our HR People
Our HR People is a network of independent HR and employment-law consultants supporting businesses and charities. Its service is delivered through experienced specialists, including former HR directors and senior HR managers, who work directly with clients. The proposition combines practical day-to-day advice with senior-level support on wider people and organisational issues.
The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.
About the network
More about Our HR People.
Client services include employment contracts, policies and handbooks, disciplinary and grievance matters, workplace conflict resolution, leadership development and an outsourced HR director service. The company offers individual projects as well as ongoing support. Its published approach emphasises a designated adviser who understands the client's organisation and remains involved as an issue progresses.
The franchise opportunity is aimed at experienced HR professionals and former HR directors who want to establish their own consultancy within a national brand. The recruitment page describes senior experience, CIPD qualifications and a strong professional track record among the attributes of successful owners. Partners are also expected to collaborate with the wider network while developing their own client relationships.
Support is organised through a Business Acceleration Programme, with director-level coaching, mentoring and business-development training. Published resources include HR documentation, salary-benchmarking tools, leadership courses, legal advice, a website and agency-produced social media materials. The programme is intended to help a consultant translate professional expertise into a functioning business, including finding clients and presenting the value of their services.
The recruitment offer states that partners can serve local and national clients without geographic restrictions. Partners choose their working hours and fee levels, supported by advice and benchmarking, and can introduce additional services through solution providers. Published examples of individual partner billings are case studies rather than a standard income expectation. The reviewed recruitment page does not establish a current franchise fee or independently verified owner count.
At a glance
Our HR People at a glance.
- Industry
- Business Consultancy, Services and Support
- Franchise category
- Consultancy
- Sub industry
- Management Consultancy
- Founded
- 2019
- Franchising started
- 2020
- Approximate franchisees
- 7
- BFA member
- Yes
- UK origin
- Yes
- Recruitment status
- Active
Investment
Franchise investment.
- Investment from
- £12,995
- Management franchise
- Yes
- Home based
- Yes
- Executive franchise
- Yes
Investment figures change. Confirm current requirements directly with the franchise network before making any decision.
Five Fibre assessment
How the foundations score.
Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.
How the Five Fibre score is calculated
Assess: Named owners and a defined professional entrant profile substantiate a transferred consultancy model. Individual billings and payback stories do not establish representative retained income or complete founder independence.
- Profitable core business: Partially, 2.5/5. Named franchise partners and published owner trading accounts demonstrate transfer of the consultancy concept. Billings and individual growth stories do not establish a representative achieved net-profit cohort, so the profitable-core test receives partial credit.
- Operates for 30 days without daily founder input: Partially, 2.5/5. Local consultants and associates deliver client work beyond the founders. No verified thirty-day period without daily founder involvement in the franchisor’s business was established, so delivery delegation does not receive full independence credit.
- Ideal franchise owner defined: Yes, 3/3. The primary offer explicitly targets senior experienced HR professionals, with relevant qualifications and a strong professional record. This is a specific capability-based applicant profile rather than a generic invitation to anyone seeking self-employment.
- Realistic owner money: Partially, 2/4. A published entry-cost indication and an individual owner’s revenue history provide context. Complete recurring charges, owner labour and a representative retained-income sample were not verified, preventing billings from being treated as take-home pay.
- Different opportunity: Yes, 3/3. The proposition combines independent consultancy with senior professional support and a shared service library. Local identity with UK-wide client access differentiates the offer without assuming unrestricted marketing means exclusive client ownership.
Build: An intensive initial programme, shared service resources and continuing mentoring provide practical foundations. The complete consultancy operating playbook, central systems environment and launch support beyond the founders remain partly evidenced.
- Documented operating playbook: Partially, 2.5/5. The resource library and business-development programme provide documented foundations. A complete operational playbook for running the consultancy was not publicly verified, so client HR templates do not automatically satisfy the whole business-manual requirement.
- Structured onboarding: Yes, 4/4. The BFA profile describes an intensive initial three-month programme with mentoring and defined commercial topics. This substantiates a structured onboarding route rather than an unspecified promise of support after payment.
- Documented brand experience: Yes, 4/4. Shared branding, designed websites and ready service resources support documented customer consistency. These resources help consultants represent the brand while still applying professional judgement to each client’s circumstances.
- One central resource location: Partially, 1.5/3. The HR and training libraries provide extensive shared material. A single complete owner location for every manual, template, learning resource and commercial system was not publicly demonstrated.
- Launch without constant founder involvement: Partially, 2/4. The public offer places director coaching and case support at the centre of launch assistance. Alternative support exists through the wider network, but a launch process demonstrably independent of constant founder answers was not fully verified.
Launch: The ownership page directly addresses senior HR professionals and provides a prospectus request and founder meeting route. The complete mutual acceptance sequence and dated ownership campaign plan remain less public.
- Clear franchise proposition: Yes, 5/5. The primary opportunity explains independent HR consultancy ownership, resources and commercial development support. It distinguishes joining the network from taking an employed HR role or buying outsourced HR services.
- Targeted applicant attraction: Yes, 4/4. Messaging directly addresses senior HR leaders considering leaving employment or rebuilding after redundancy. Skills, collaboration and client-service responsibility make the ownership role concrete rather than relying only on lifestyle aspirations.
- Ownership enquiry journey: Yes, 4/4. The primary form requests contact and area details for a prospectus, followed by a discussion with the Managing Director. The form was inspected without submission, so private delivery and response speed were not tested.
- Pre-acceptance discovery: Partially, 2/4. The page offers a meeting and subsequent assessment if both sides see a fit. A complete current sequence of mutual discovery and acceptance checks was not publicly established, so a general assessment reference receives partial credit.
- Ownership go-to-market plan: Partially, 1.5/3. Recruitment pages, industry profiles and professional career-change stories provide promotional assets. A complete dated plan joining applicant channels, priorities and mentoring capacity was not verified publicly.
Grow: Selective national expansion is described, but no current measured ownership pipeline or verified recruitment delegation beyond the founder was established. Client acquisition and professional networking must remain separate from franchise recruitment.
- Monthly ownership enquiries: No public verification, 0/5. No current monthly ownership-enquiry count was disclosed. Client consultations, resource downloads and professional-network activity do not establish a consistent suitable franchise applicant flow.
- Enquiry sources and best prospects: No public verification, 0/4. The prospectus form captures geography and contact details, but systematic ownership-source attribution and comparison of the strongest prospects were not verified. One owner’s introduction through career support is useful history, not an ongoing channel-quality report.
- Ownership conversion: No public verification, 0/4. No current ownership enquiry-to-agreement conversion cohort was established. Owner numbers and individual client-billing growth do not provide an applicant denominator or recruitment decision period.
- Next territories: Partially, 1.5/3. Local partner areas and selective UK-wide development provide an expansion approach. A prioritised current list of next available areas, connected to client demand and mentoring capacity, was not publicly verified.
- Consistent recruitment without founder-driven conversations: No public verification, 0/4. The current ownership page directs exploratory meetings to founder and Managing Director Steve Wright. No current alternative responsible for consistently progressing recruitment conversations without him was publicly established.
Amplify: Individual consultant pages, continuing monthly content and business-development training support customer acquisition. Complete owner coverage and individual enquiry and performance tracking remain less publicly established.
- Local customer acquisition support: Yes, 5/5. The offer explicitly includes client-development training, website support and marketing resources. This is practical assistance in finding consulting customers rather than only access to technical HR documents.
- Every owner represented online: Partially, 2/4. The consultant finder and named profile pages provide local and specialist customer entry points. A complete current partner roster was not reconciled against every web presence, leaving universal coverage partly evidenced.
- Continuing local marketing plan: Yes, 4/4. The primary page specifies monthly agency-produced social materials alongside continuing commercial mentoring. This establishes a recurring marketing mechanism beyond an opening-only publicity exercise.
- Individual owner enquiry and performance tracking: No public verification, 0/3. No joined individual view of customer enquiries and commercial performance was publicly verified. Consultant contact and download forms establish demand capture, but not systematic tracking through conversion and retained contribution.
- Customers beyond personal networks: Yes, 4/4. Public consultant discovery, content and business-development methods create acquisition routes beyond personal contacts. Professional relationships remain useful, but the documented model is not restricted to referrals or the founder’s own client network.
Five Fibre score: 60/100. Assess 13/20, Build 14/20, Launch 16.5/20, Grow 1.5/20, Amplify 15/20.
Assessment band: Growth Gaps.
Our HR People is a professional consultancy franchise aimed at experienced HR leaders who want to establish their own business with support. Its commercial connection is between specialist capability, suitable client acquisition and a delivery model that preserves enough time and contribution for the owner. The public proposition is specific about entrant experience and continuing resources. The main gaps concern representative retained economics, a complete consultancy operating playbook and a measured ownership recruitment process beyond founder involvement.
The network remains visibly active through its ownership page, named consultant profiles and recent industry accounts. The primary founder biography distinguishes Steve Wright’s earlier consultancy, established in 1999, from Our HR People’s development in 2019. The BFA profile identifies Stephen Wright and Alix Passey Brown in the latter founding story. Those accounts should not be compressed into a single date for all related consultancy activity. Current primary pages emphasise Steve’s managing role, while the historical co-founder account remains relevant to the brand’s development.
The available footprint also needs a dated definition. The BFA profile describes seven franchise partners and one company-owned territory. The public team navigation includes the founder and several other named professionals, so counting profile pages is not a reliable substitute for an owner roster. A consultant, associate, company territory and independently owned partner business can each be different units. The review preserves existing factual fields and does not silently turn every named professional into a franchise owner or every service area into an exclusive territory.
Published trading examples support real local operation, but not a universal financial outcome. The BFA profile reports Jackie Hudson’s revenue developing over successive years, reaching about £350,000 in the stated 2025/2026 year. The primary opportunity also retains an older monthly billing description and a five-week initial investment-recovery story. These references concern one owner at different stages. They should not be added together or presented as a typical entrant’s salary. The basis of the payback claim and the deductions behind retained income need to be clearly defined.
The distinction matters particularly in consultancy. Billings may include work delivered by associates, and a successful business can increase revenue while also increasing external delivery costs or owner coordination time. A four-hour working-day claim is therefore not enough to establish a normal return for someone entering a new market. The primary page attributes verification to the BFA, but the reviewed public material does not provide the full underlying financial and hours assessment. BFA membership itself should not be treated as a guarantee of an individual applicant’s income.
The BFA profile gives a £12,995 startup indication. The public primary journey does not set out a complete current recurring-charge and working-capital schedule. Those details would be needed before comparing the opportunity with independent consultancy or another franchise. A mature consultant’s sales record cannot remove the need to fund an initial period of business development. Applicants also need clarity about how local identity and UK-wide marketing rights interact, rather than assuming a local area automatically provides exclusive access to every potential client.
Recent owner evidence adds useful balance. Kethees Pratheepan’s BFA career-change account describes entering after redundancy, valuing structure and support while still being new to the business. That is a different maturity point from a well-developed owner case. The account also recognises the need for patience and active networking. It supports the practical role of the model without implying immediate high income. The assessment treats both stories as specific experiences rather than selecting the highest billing figure as the expected result for the whole network.
Build is strongest where the programme explains its initial commercial development. The BFA profile identifies an intensive early period covering business planning, pricing, clients and use of shared resources. The primary page adds continuing director support. These are substantive foundations for a professional moving from employment into ownership. The remaining documentation question concerns the business itself: client contracts, handbooks and training materials are useful service products, but they are not automatically a complete playbook for running sales, cash flow, delivery capacity and owner administration.
The central-resource question also remains distinct. A substantial library can help a consultant deliver advice, while business systems must support the commercial operation around that work. The reviewed evidence does not establish one verified owner environment containing every current tool, template and instruction. Likewise, ready access to founder expertise is valuable, but it is not proof of founder-independent launch. The assessment gives partial credit where the public promise remains closely connected to director coaching rather than a demonstrated alternative support structure for routine startup decisions.
Launch has a strong audience fit. The primary page addresses senior professionals considering self-employment and explains the qualifications, experience and collaboration expected. It offers a prospectus request, an exploratory meeting and subsequent assessment if appropriate. The prospectus was behind a contact request and no form was submitted, so its private contents were not inspected. A more explicit mutual discovery sequence would help applicants understand how suitability, financial expectations and the transition into business ownership are tested before acceptance.
Grow is the largest public evidence gap. The current page directs the initial meeting to Steve Wright, and no consistent recruitment alternative beyond the founder was established. Monthly suitable enquiries, ownership-source comparisons and agreement conversion were not disclosed. One owner finding the opportunity through career support is a useful example, but it does not establish a repeatable acquisition channel. Selective growth is sensible only when the available mentoring and specialist support can sustain the partners who join. A national invitation alone does not reveal those practical capacity limits.
Amplify has assets already worth using. The consultant finder connects location and specialism with individual profiles, and Kethees’s page provides direct contact, meeting and resource routes. The primary ownership offer also specifies recurring monthly social content. These create ways to reach clients beyond an owner’s existing contacts. Their presence does not establish complete owner coverage or a joined individual reporting system. The useful next connection is from a suitable enquiry to a proposal, agreed work, collected income and retained contribution after delivery effort.
The practical priority is to make the existing professional support more measurable and less dependent on assumptions about an experienced consultant’s commercial readiness. A senior HR background does not automatically provide business-development confidence or a repeatable pipeline. Clearer owner economics, an explicit operating playbook and delegated recruitment responsibility would strengthen the proposition without replacing its distinctive professional focus. Growth should be judged through suitable client relationships and sustainable partner businesses, rather than the volume of downloads, profile pages or applications alone.
- Grow: Establish measured suitable ownership demand, source quality and conversion, with delegated recruitment responsibility and capacity-aware partner priorities.
- Assess: Define complete current entry costs and representative retained owner economics, including associate costs, working hours and founder independence.
- Build: Verify the consultancy operating playbook, central commercial systems and launch support beyond constant founder answers.
- Amplify: Reconcile partner coverage and connect consultant enquiries, proposals and collected contribution in individual performance reporting.
- Launch: Publish the complete mutual discovery sequence and join the existing audience-specific proposition to a dated ownership marketing plan.
Benchmark
How this network compares.
Explore Business Consultancy, Services and Support in the UK Franchise Data Explorer
Sources
Research sources.
11 public sources used for this profile
- https://ourhrpeople.co.uk/hr-franchise/
- https://ourhrpeople.co.uk/steve-wright/
- https://ourhrpeople.co.uk/find-your-perfect-hr-consultant/
- https://ourhrpeople.co.uk/jackie-hudson/
- https://ourhrpeople.co.uk/kethees-pratheepan/
- https://ourhrpeople.co.uk/work-for-yourself-not-by-yourself/
- https://www.thebfa.org/franchisors/our-hr-people/
- https://www.thebfa.org/case-studies/kethees-pratheepan-franchising-after-redundancy/
- https://www.thebfa.org/news/our-hr-people-regional-director-wins-business-award/
- https://www.franchisesupermarket.co.uk/our-hr-people
- https://uk.linkedin.com/company/ourhrpeople-franchise
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