Flat fees from £5k per month - One retainer, all five fibres.

The UK Franchise Growth Index

Safestay

Travel and Hospitality · Hotels and Accommodation · Budget Accommodation

Safestay is a UK-founded hostel and hotel operator that offers affordable accommodation in city and leisure destinations. The business began in 2011 as a joint venture between the Moorfield Funds and Safeland Group. Its first hostel opened in London’s Elephant & Castle in 2012. Safestay plc was incorporated in 2014 and joined AIM that year under the ticker SSTY. Larry Lipman was a driving force behind the original business and remains its chairman.

Read more about Safestay

Overall Five Fibre score
64/100
Assessment
Independent
Last reviewed
Data confidence
High

The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.

About the network

More about Safestay.

Safestay properties offer private rooms and shared dormitories, with communal areas where guests can spend time together. The brand serves solo travellers, families and groups, including schools. Its UK accommodation directory lists Brighton Royal Pavilion, Edinburgh Cowgate, London Elephant & Castle and York Micklegate. Edinburgh Cowgate is the confirmed UK franchise.

The franchise opportunity is aimed at hotel and hostel owners, property investors and people who have identified a building suitable for conversion. An existing operator can bring a property into the network and use Safestay’s brand, sales channels and revenue management support. For a conversion project, Safestay describes support with assessing the property, refurbishment and supplier introductions. The requirements depend on the building, its location and the work needed to bring it up to standard.

Safestay’s franchise offer includes access to its website and booking channels, sales and digital marketing support, negotiated terms with online travel agents, management coaching and revenue management. Its Commercial Hub in Warsaw supports properties with digital services, sales and pricing. The wider technology includes property management, guest feedback, staff training and compliance tools. Safestay selected Cloudbeds as the central property management platform for its owned, leased, managed and franchised estate.

Safestay’s first franchise agreement was with Sycomore Entwicklungen GmbH in Austria in 2025. The UK franchise followed in December that year, when Safestay completed the sale of Edinburgh Cowgate and retained the hostel under its brand through a ten-year franchise agreement. Safestay names 3A Solutions Ltd, trading as Cowgate Hostel, as the operator. The Edinburgh agreement keeps the property within Safestay’s sales, marketing and IT systems.

Safestay’s current franchise page describes initial, base and performance-related fees and invites direct enquiries from prospective operators. It does not publish a standard UK investment range. A former Franchise UK listing quoted size-based amounts of £25,000 to £75,000, while the Edinburgh agreement disclosed its own property sale price and ongoing franchise payments. The current cost of joining therefore depends on the proposed property and the terms agreed for that site.

At a glance

Safestay at a glance.

Industry
Travel and Hospitality
Franchise category
Hotels and Accommodation
Sub industry
Budget Accommodation
Founded
2011
Franchising started
2025
Approximate franchisees
1
Approximate locations
4
Headquarters
London
BFA member
No
UK origin
Yes
International brand
Yes
Recruitment status
Active

Investment

Franchise investment.

Investment from
£25,000
Investment to
£75,000
Management franchise
Yes

View franchise opportunity

Investment figures change. Confirm current requirements directly with the franchise network before making any decision.

Five Fibre assessment

How the foundations score.

Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.

How the Five Fibre score is calculated

01 Assess Strong15.5/20

Safestay has operated UK hostels since 2012 and has experience managing properties with different buildings, room mixes and sources of demand. The Edinburgh Cowgate deal is the strongest UK evidence for franchisability. An operating hostel transferred to an independent operator in December 2025 and kept its brand, distribution and operational support through a ten-year franchise agreement.

Edinburgh also has a published commercial baseline. During its first seven months in 2024, before franchising, the hostel generated approximately £950,000 in audited revenue and £125,000 profit before tax. Safestay’s wider group reported an after-tax loss in the first half of 2026, and no post-transfer franchisee accounts were found. The evidence shows that the Edinburgh property has traded profitably under Safestay’s ownership, while leaving the independent operator’s returns open.

  • Proven and profitable core model, 2.5/5. The UK model has been replicated and Edinburgh’s early profit is documented. Current profitability across the UK estate is unverified.
  • Founder independence, 5/5. Dedicated operations and commercial teams support properties, and Edinburgh is run by a separate operator. The model has demonstrated day-to-day operation beyond Larry Lipman.
  • Ideal franchisee, 3/3. Safestay identifies hotel and hostel operators, investors and people with a suitable property. The Edinburgh deal shows a practical route for an independent operator with a specific asset.
  • Franchisee commercial viability, 2/4. The property’s historical figures and disclosed fixed and variable payments allow a more grounded assessment of the deal. Post-transfer profit, financing costs and owner returns are unpublished.
  • Market differentiation, 3/3. Safestay combines centrally located hostel accommodation, private and shared rooms, group sales, managed distribution and pricing support. Those features give property owners a clear reason to consider the offer.
02 Build Strong13.5/20

Safestay has invested in systems a hostel operator can use to run the property and sell its rooms and beds. It has reported creating guidelines for brand, building design and operations. It also offers a central property management system, revenue management, guest feedback tools, staff training and compliance tracking. Edinburgh retained access to Safestay’s sales, marketing and IT infrastructure after the sale, tying those systems to the UK franchise.

The Edinburgh conversion shows that an existing site can move into independent ownership while staying connected to the group. Public evidence is thinner on how Safestay would train and prepare a new UK operator taking on an unbranded or newly converted property. The transition of a hostel already operating under Safestay does not show the full onboarding process for a new site.

  • Operational playbook, 2.5/5. The company reports documented operating and design guidelines and offers relevant management systems. The full franchisee manual and its coverage are unverified.
  • Franchisee onboarding and training, 2/4. Safestay describes systems integration, coaching and staff training. A UK onboarding schedule, competency checks and opening sign-off are unpublished.
  • Brand standards, 4/4. Safestay reports completing brand and design guidelines, and its UK deal keeps Edinburgh operating under the brand with continuing operational support.
  • Central systems and tools, 3/3. Cloudbeds is designated as the central property management system for the mixed estate, including franchises. Edinburgh’s agreement specifically retains group sales, marketing and IT access.
  • Launch without constant founder involvement, 2/4. The Commercial Hub, dedicated operations staff and Edinburgh handover support partial credit. A UK franchise opening from an unbranded property would provide stronger evidence of the full process.
03 Launch Strong14.5/20

Safestay explains why an existing hostel owner might join and what it can offer someone with a suitable conversion property. The proposition focuses on booking distribution, group sales, pricing, procurement and brand support. The Edinburgh agreement makes that proposition tangible by showing what an independent UK operator receives and how Safestay is paid for the continuing relationship.

There is a direct way to enquire, and Safestay outlines some of the early evaluation work. The public process is less developed beyond that point. Prospective partners can see that the company considers operator due diligence and site viability. The current commercial thresholds, decision stages and expected timetable are unpublished.

  • Franchise proposition, 5/5. The opportunity sets out a clear role for Safestay’s brand, technology, distribution and commercial expertise.
  • Recruitment messaging, 4/4. The offer addresses hotel and hostel owners, property investors and people who have found a suitable building. It gives each group a reason to enquire.
  • Enquiry journey, 2/4. The brand provides a dedicated contact and explains the broad fee structure and support. The full sequence from first contact to an operating franchise is unpublished.
  • Structured discovery, 2/4. The public offer mentions operator due diligence, site scoping, legal and design work and integration. Candidate criteria and approval milestones remain unverified.
  • Launch plan, 1.5/3. The brand-owned opportunity page, group strategy and completed Edinburgh transaction show that the offer has reached market. A wider UK recruitment launch with defined markets and a timetable is unverified.
04 Grow Critical Gap2/20

Safestay has a live enquiry route and one completed UK franchise agreement. Edinburgh shows that the company can convert one of its own sites into a franchise and maintain the relationship after the sale. The public evidence does not establish a repeatable flow of UK applicants, signed agreements or new franchised locations.

Safestay’s wider expansion strategy covers franchises, leases, management contracts and distribution partnerships. Brighton is evidence of UK property development under a leaseback arrangement. Austria shows that the group can sign a multi-property franchise deal overseas. Neither establishes a second UK franchise or a shortlist of locations where Safestay is currently recruiting franchise partners.

  • Consistent monthly franchise enquiries, 0/5. The enquiry route is live. UK enquiry volumes or a consistent flow of qualified applicants are unpublished.
  • Enquiry source tracking, 0/4. No public evidence shows which channels produce UK franchise prospects or how Safestay assesses their quality.
  • Enquiry-to-franchisee conversion, 0/4. One completed deal provides an outcome, but there is no published UK funnel linking prospects, offers, agreements and openings.
  • UK franchise location plan, 0/3. The group sets out broad property criteria and growth ambitions. Specific next UK markets or sites allocated to franchising were not verified.
  • Recruitment beyond the founder, 2/4. The company has a dedicated enquiry channel and an operations director with franchise support in her remit. Larry Lipman leads business development, and public evidence does not show who owns and runs UK recruitment on a continuing basis.
05 Amplify Scale Ready18.5/20

Safestay’s strongest public evidence is in the systems it uses to attract and convert guests. Edinburgh Cowgate has its own destination and booking page, appears on established accommodation platforms and retains access to central sales, marketing, pricing and IT. The franchise agreement includes commission on bookings made through Safestay’s own platform, linking the central booking route directly to the UK property.

That infrastructure helps an operator reach customers who may already be searching for a hostel in Edinburgh, as well as travellers arriving through brand and group channels. Safestay’s marketing support is visible, but the public record gives less detail about the ongoing local marketing plan agreed with the franchisee or the results of individual Edinburgh campaigns.

  • Local customer acquisition support, 5/5. The Edinburgh agreement explicitly includes sales, digital services and yield management. The franchise offer also covers individual property marketing, group travel promotion and negotiated distribution.
  • Local online presence, 4/4. The sole confirmed UK franchise has a dedicated Safestay page, a direct booking route and separate accommodation platform listings.
  • Ongoing local marketing plan, 1.5/3. Edinburgh’s destination content and continuing central support are visible. A site-specific marketing calendar, channel responsibilities and review schedule are unpublished.
  • Property-level tracking, 4/4. Central property management is designed to combine data by property and booking channel, and Edinburgh’s direct booking commission requires attribution to the site. The property’s own dashboard and commercial results remain private.
  • Customer acquisition beyond personal networks, 4/4. Direct search and booking, online travel agents and group sales give the franchise several established ways to attract guests.
64/100 Overall Five Fibre score

Safestay scores 64 out of 100 and sits in the Growth Ready band. Its UK franchise is at an early stage, with one confirmed operator at Edinburgh Cowgate. That operator has access to systems built by an established accommodation business, including direct booking, distribution, pricing and central sales support. The Edinburgh agreement gives those capabilities a specific UK franchise application.

Amplify is the strongest fibre. A hostel operator needs to fill beds across different seasons, attract group bookings and manage the cost of third-party distribution. Safestay brings those activities together through a dedicated property page, a central property management platform and the Commercial Hub. The Edinburgh agreement gives a concrete example of how the group participates in generating bookings for an independently operated site.

Grow is the weakest fibre because the public evidence shows one UK transaction and a route to enquire. It leaves open how many UK candidates are entering the process, how Safestay qualifies them and which properties it intends to franchise next. A growing international brand estate provides operating experience. The pace of UK franchise development depends on a separate set of measures.

  • Edinburgh Cowgate gives Safestay a confirmed UK franchise site and a named independent operator. The wider UK brand estate comprises four trading locations.
  • The ten-year agreement shows how an existing hostel can change ownership while remaining connected to Safestay’s brand, booking channels and operating systems.
  • Audited pre-transfer trading provides a starting point for evaluating the Edinburgh property. Current franchisee profitability, a standard UK investment range and VAT treatment are unverified.
  • Central booking, pricing and marketing capabilities are more fully evidenced than UK franchise recruitment, onboarding from an unbranded site and local campaign outcomes.
  • The available evidence supports an active franchise offer with an operating UK example. Further UK agreements and post-transfer trading results would give a clearer picture of how repeatable the model is.

Benchmark

How this network compares.

Overall, against the whole Index
This network64
UK Index average64

Explore Travel and Hospitality in the UK Franchise Data Explorer

Sources

Research sources.

40 public sources used for this profile
  1. https://www.safestay.com/
  2. https://www.safestay.com/franchises/
  3. https://www.safestay.com/corporate/
  4. https://www.safestay.com/investors/
  5. https://www.safestay.com/announcements/
  6. https://www.safestay.com/reports-presentation/
  7. https://www.safestay.com/uk-hostels/
  8. https://www.safestay.com/safestay-locations/
  9. https://www.safestay.com/terms-conditions/
  10. https://www.safestay.com/venue/safestay-edinburgh-cowgate/
  11. https://www.safestay.com/venue/brighton-royal-pavilion/
  12. https://www.safestay.com/venue/safestay-london-kensington-holland-park/
  13. https://www.safestay.com/Group%20Bookings/
  14. https://www.cloudbeds.com/articles/safestay-selects-cloudbeds/
  15. https://find-and-update.company-information.service.gov.uk/company/08866498
  16. https://find-and-update.company-information.service.gov.uk/company/07550725
  17. https://safeland.co.uk/wp-content/uploads/2017/11/140131_Safeland_Demerger_Circular.pdf
  18. https://www.safestay.com/wp-content/uploads/2025/06/2024-Annual-Accounts.pdf
  19. https://financialfilings.com/filings/safestay-plc/annual-report/2026/49298929/
  20. https://www.investegate.co.uk/announcement/rns/safestay--ssty/final-results/9640375
  21. https://www.lse.co.uk/rns/SSTY/interim-results-x6f124wd7sc4p7z.html
  22. https://www.safestay.com/wp-content/uploads/2025/08/Safestay-signs-first-franchise-agreement.pdf
  23. https://www.safestay.com/wp-content/uploads/2025/11/Sale-of-Freehold-Property-and-Trading-Update.pdf
  24. https://www.safestay.com/wp-content/uploads/2025/11/Sale-and-Leaseback-of-Brighton-Freehold-Property.pdf
  25. https://data.fca.org.uk/artefacts/NSM/RNS/5514078.html
  26. https://data.fca.org.uk/artefacts/NSM/RNS/4dd510d0-fe87-465e-8749-d6d32f8c9388.html
  27. https://www.londonstockexchange.com/en/news/article/SSTY/completion-of-sale-of-safestay-holland-park/548b-88-b4-e2-23-4115b3
  28. https://www.franchise-uk.co.uk/franchise/safestay-franchise/
  29. https://www.thebfa.org/franchisors/
  30. https://www.hospitalitynet.org/news/4128561/initial-franchise-agreement-signed-for-two-properties-in-austrian-alpine-resort
  31. https://www.hotelowner.co.uk/318377-safestay-appoints-eliza-mackiewicz-as-head-of-commercial/
  32. https://propelinfonews.com/pi-Newsletter.php?datetime=2024-06-10+08%3A00%3A00
  33. https://www.linkedin.com/company/safestay-plc
  34. https://uk.linkedin.com/in/helen-mcconnell-55623229
  35. https://www.linkedin.com/posts/safestay-plc_we-are-delighted-to-welcome-davide-caschili-activity-7498665636248809472-PamO
  36. https://www.hostelworld.com/hostels/p/337607/safestay-brighton-royal-pavilion/
  37. https://www.hostelworld.com/hostels/p/470/safestay-york-micklegate/
  38. https://www.booking.com/hotel/gb/cowgate-hostel.en-gb.html
  39. https://www.tripadvisor.co.uk/Hotel_Review-g186346-d1636419-Reviews-Safestay_York_Micklegate-York_North_Yorkshire_England.html
  40. https://www.reddit.com/r/hostels/comments/1th3d3l/hostels_in_london/

Keep your profile accurate

This profile is built from independently researched public information. If you represent this network, take the Five Fibre scorecard for it. We check your answers against our research before any score changes.

Update your Five Fibre scores

Something out of date?

Franchise information changes. If something on this profile is wrong or has changed, tell us and we’ll check it.

Tell us what’s changed

The Five Fibre Franchise Growth Scorecard

Want to assess your own network?

See where your franchise growth foundations are strong, where they are exposed and where growth may be getting blocked. Twenty five questions, around five minutes.

Take the scorecard