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The UK Franchise Growth Index

The Holiday Franchise Company

Holidays and Travel · Travel · Home Based Travel Agency

The Holiday Franchise Company helps owners establish travel agencies under their own business identities. Its official history links the business to Holidaysplease, records a Family Holidays franchise model in 2016 and dates the broader Holiday Franchise Company launch to 2018. The proposition is intended to support people entering travel with relevant personal experience and business skills, including those without a previous travel career.

Read more about The Holiday Franchise Company

Overall Five Fibre score
78/100
Assessment
Independent
Last reviewed
Data confidence
High

The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.

About the network

More about The Holiday Franchise Company.

Franchisees develop their own name, branding and customisable website while using the company's systems and support. The published offer allows a focus on particular destinations or types of holiday, with access to a wider supplier range through Hays Travel Independence Group. This differs from simply trading under one fixed consumer-facing national brand.

The current recruitment pathway describes accredited individual training delivered over eight to ten weeks, supported by the Journey to Success learning platform. The platform contains videos, guides, supplier information and other resources accessible on demand. Business planning and continuing assistance are part of the process, linking travel knowledge with marketing, customer service and the practical management of bookings.

The current overview page quotes a franchise fee of £15,795 and a monthly fee of £155, with flexible payment arrangements. It also identifies a 2% revenue share. A separate official explanation illustrates that this percentage applies to the total booking value, not just the commission received: its example takes £100 from a £5,000 holiday booking. Applicants should confirm the tax treatment and complete current terms before comparing costs.

The selection process includes an introductory discussion and a paid financial planning meeting, credited against the franchise fee if the applicant joins. The owner's work includes developing a customer base, choosing a market focus and delivering booking support under the agreed model. Travel sales value, supplier commission and eventual net profit are separate measures, so illustrative booking volumes should not be treated as guaranteed personal income.

At a glance

The Holiday Franchise Company at a glance.

Industry
Holidays and Travel
Franchise category
Travel
Sub industry
Home Based Travel Agency
Founded
2018
Franchising started
2018
Approximate franchisees
60
Approximate locations
3
Headquarters
Birmingham
BFA member
Yes
UK origin
Yes
Recruitment status
Active

Investment

Franchise investment.

Investment from
£4,500 plus VAT
Investment to
£15,795
Home based
Yes

View franchise opportunity

Investment figures change. Confirm current requirements directly with the franchise network before making any decision.

Five Fibre assessment

How the foundations score.

Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.

How the Five Fibre score is calculated

01 Assess Strong15.5/20

Assess: A current own-brand travel franchise offer, identified operators and delegated support substantiate implementation. Public fee and commission explanations are not representative owner net-profit evidence.

  • Profitable core business: Partially, 2.5/5. Current primary material and named owner accounts establish a functioning franchise. Historical parent sales and promotional satisfaction claims do not prove current owner-level net profitability.
  • Operates without daily founder input: Yes, 5/5. The published team includes franchise, business development, training, marketing and design roles, supporting delivery beyond daily original-founder involvement.
  • Ideal owner defined: Yes, 3/3. New-to-travel and experienced-professional routes define skills, service expectations and relevant experience. This is a specific candidate profile rather than a generic passion statement.
  • Realistic owner earnings: Partially, 2/4. The offer explains fees and a planning process based on existing performance. Representative realised profit after all expenses was not publicly verified.
  • Distinct proposition: Yes, 3/3. Owners create their own travel brand and use a fee based on booking revenue rather than a large commission share. The denominator must remain explicit.
02 Build Scale Ready20/20

Build: Documented operating modules, individual onboarding, created brand assets and central resources provide concrete evidence of a transferable business system.

  • Documented operating playbook: Yes, 5/5. Journey to Success contains documented operations, systems, sales and marketing modules, supported by downloadable resources and guides.
  • Structured onboarding: Yes, 4/4. A published personalised training sequence, coursework and assessments substantiate structured onboarding. Current materials describe delivery over eight to ten weeks.
  • Documented brand experience: Yes, 4/4. Brand design, a website template and customer-service training define the owner’s presentation and delivery experience, despite each business using its own identity.
  • Central resource access: Yes, 3/3. An identified learning and resource portal provides continuing central access rather than relying entirely on one-to-one conversations.
  • Launch without constant founder input: Yes, 4/4. Named support functions, repeatable setup tools and training allow new owners to launch without constant founder delivery. Director participation in financial planning is a separate recruitment dependency.
03 Launch Scale Ready20/20

Launch: Current educational content, candidate routes, financial planning and a stated decision sequence create a particularly clear public recruitment proposition.

  • Clear ownership proposition: Yes, 5/5. Current pages explain the own-brand model, package inclusions and financial commitments, with a clear invitation to explore suitability.
  • Targeted recruitment messaging: Yes, 4/4. Separate novice and travel-professional routes address different backgrounds and competence requirements.
  • Enquiry journey: Yes, 4/4. The educational pathway, contact options, booked conversation and enquiry form establish an observable prospect journey. No form was submitted.
  • Pre-acceptance discovery: Yes, 4/4. The process includes a paid planning session, financial discussion, time to reflect and a decision before the full franchise commitment.
  • Recruitment launch plan: Yes, 3/3. The multi-step Pathway to Partnership, candidate education and staged acceptance sequence constitute a defined recruitment launch structure.
04 Grow Critical Gap3.5/20

Grow: Recruitment activity and business development roles are identifiable. Consistent qualified monthly enquiries, source quality and conversion were not publicly established.

  • Consistent monthly ownership enquiries: No public verification, 0/5. No consistent monthly series of qualified franchise enquiries was verified. Current content and owner testimonials do not supply those figures.
  • Enquiry sources and prospect quality: No public verification, 0/4. No ownership-enquiry attribution showing the best sources of suitable applicants was disclosed.
  • Enquiry-to-owner conversion: No public verification, 0/4. No enquiry-to-acceptance or signed-owner conversion with a complete denominator was verified.
  • Next locations or territories: Partially, 1.5/3. The model permits UK-wide selling without fixed territories and encourages specialism. A prioritised capacity-led recruitment deployment plan is not public.
  • Founder-independent recruitment: Partially, 2/4. Business development roles provide recruitment capacity beyond the founders, but the published planning stage involves a director. Complete founder-independent recruitment was not demonstrated.
05 Amplify Scale Ready18.5/20

Amplify: Individual websites, continuing marketing instruction and recurring reviews connect owners with customer acquisition. Complete individual enquiry and performance reporting remains partly verified.

  • Local customer acquisition support: Yes, 5/5. Marketing learning, customer-facing assets and review support provide specific mechanisms to help owners acquire holiday customers.
  • Every owner represented online: Yes, 4/4. An own-branded website is an explicit part of the package, giving each owner a defined online presence.
  • Continuing local marketing plan: Yes, 4/4. Marketing Monthly, content calendars and recurring support and marketing reviews establish continuing support beyond the initial launch.
  • Individual enquiry and performance tracking: Partially, 1.5/3. A Customer Management Console manages customer journeys. Complete per-owner enquiry attribution and business-performance reporting were not publicly demonstrated.
  • Customers beyond personal networks: Yes, 4/4. Search advertising and wider marketing instruction provide routes beyond friends and family. Tools still require owner execution and an appropriate acquisition budget.
78/100 Overall Five Fibre score

Five Fibre score: 78/100. Assess 15.5/20, Build 20/20, Launch 20/20, Grow 3.5/20, Amplify 18.5/20.

Assessment band: Growth Ready.

The Holiday Franchise Company offers an own-brand travel agency model, supported by Holidaysplease and connected with the Hays Travel Independence Group. It should not be confused with a Hays-branded retail franchise. The public offer combines creation of the owner’s identity with travel infrastructure, training and continuing business support. That relationship is the main commercial proposition: the owner builds a customer-facing business while accessing capabilities that would be difficult to assemble alone. Current primary pages provide substantially more detail than a directory listing.

Assess recognises specific candidate routes, a delegated team and named operating owners. These establish implementation and a reasonably defined target partner. They do not establish representative current net profit. Historical parent turnover and positive owner accounts provide context, but neither supplies the costs and outcomes of a typical new agency. An applicant needs a forecast built around the chosen niche, available time, marketing spend and cash requirements. Personal enthusiasm for travel can support product knowledge, but it cannot replace the ability to attract and serve paying customers.

The fee structure requires accurate comparison. Current package material lists an upfront franchise fee of £15,795 plus VAT and a £155 monthly fee, with a specified initial monthly-fee break. A payment plan starts at £7,500 and has a higher total if paid over the full term. Older content refers to other entry figures, so the current inclusion schedule takes precedence. Financing the entry cost does not reduce the full obligation, and neither option removes the need for working capital or a realistic marketing budget.

The revenue-share denominator is equally important. The franchisor describes taking 2% of the total booking value, rather than 2% of the agent’s commission. The retained amount therefore depends on what the supplier pays and the terms of the particular booking. Promotional comparisons are illustrations, not a promise of net income. Candidates should model different product margins, cancellations and payment timings, then deduct all operating costs. A package that retains more gross commission can still underperform if customer acquisition is expensive or enquiries convert poorly.

Build is a clear strength. Journey to Success makes operations and related learning resources identifiable, while personalised instruction and assessments provide a structured route into the business. Brand creation and customer-management preparation connect training with a usable launch. The relevant discovery test is whether an owner can find the correct process when something goes wrong, rather than simply whether a portal exists. Training completion, supported practice and clear escalation should work together so that confidence is backed by competence before customers depend on the new agency.

Launch is also well evidenced. The Pathway to Partnership explains the opportunity and leads towards a conversation, financial planning and a decision. The current overview describes the planning fee as credited against the franchise fee if the applicant joins. An older getting-on-board page specifies a non-refundable deposit plus VAT. The exact tax treatment, credit and cancellation terms should be confirmed in writing, rather than combining the two descriptions into one assumption. A planning discussion is valuable when it helps an unsuitable applicant decide against proceeding as well as helping a suitable one prepare.

Grow remains the weakest public-evidence fibre. Business development roles and recruitment content show organised activity, but the reviewed sources do not disclose monthly qualified enquiries, source quality or conversion. UK-wide selling without fixed territories gives owners flexibility; it is not evidence of a prioritised expansion plan. Recruitment should be linked to the capacity of the training and support team, especially where individual attention is a central promise. Increasing agreements faster than support capacity could weaken the very distinction that attracts candidates.

Amplify has meaningful continuing mechanisms. Owners receive online representation and tools, while recurring learning and marketing reviews can help improve customer acquisition after opening. The missing public link is complete individual attribution and economics: which enquiries arrive, what converts, what commission is retained and how much was spent to acquire the customer. A well-presented site has limited value if the owner cannot turn it into suitable demand. Reporting should make that connection visible and support practical decisions about niches, channels and repeat business.

Priority one is to reconcile historic and current fee descriptions in a single maintained offer. Priority two is to provide representative realised owner economics. Priority three is to verify operating competence before launch. Priority four is to connect candidate selection and recruitment volume with support capacity. Priority five is to tie each owner’s marketing plan to enquiry quality, conversion, repeat bookings and retained earnings. These are specific improvements to an already substantial support model, with the purpose of making profitable owner growth more measurable.

Benchmark

How this network compares.

Overall, against the whole Index
This network78
UK Index average64
Overall, against Holidays and Travel (12 networks)
This network78
Industry average57

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