The UK Franchise Growth Index
The Travel Franchise
The Travel Franchise is the business opportunity offered by Not Just Travel, with consultants trading under the Not Just Travel consumer brand. Its website identifies Paul Harrison and Steve Witt as co-founders. The proposition enables owners to build a personal travel consultancy from home, with part-time and full-time participation advertised rather than a requirement to open a high street shop.
The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.
About the network
More about The Travel Franchise.
Consultants help customers plan and book holidays using the network's travel supplier relationships and booking infrastructure. The offer accommodates different types of travel and opportunities to develop specialisms, including cruises and luxury holidays. Owners focus on understanding customers' needs, recommending arrangements and building repeat business and referrals.
Initial preparation includes pre-induction learning and a live five day training programme. The published curriculum combines systems and booking skills with sales, social media, networking and customer development. Continued learning includes supplier sessions, regular webinars, specialist training and events, supported by a dedicated Business Consultant.
The technology offer includes iSell for booking and reservation information and the network's Vision customer relationship management system. A consultant website, marketing content and email resources support local promotion. Head office assistance covers travel administration and customer support, while local owners remain responsible for developing relationships and generating business.
The network continues to expand its development programmes. In 2026 it announced a luxury strategy and an application based Elevation Programme combining advanced training, coaching and marketing support. Access to specialist programmes, overseas events and particular benefits depends on the relevant package or eligibility, so these should not be treated as identical entitlements for every new consultant.
The commercial relationship is governed by the selected franchise package and agreement. The website's terms state that its information is not a binding offer and that package details can change. Sales targets, promotional fee refund offers and individual consultant achievements therefore need to be distinguished from guaranteed earnings or an unconditional return of the initial investment.
At a glance
The Travel Franchise at a glance.
- Industry
- Holidays and Travel
- Franchise category
- Travel
- Sub industry
- Home Based Travel Agency
- Founded
- 2001
- Franchising started
- 2010
- Headquarters
- Bournemouth
- BFA member
- No
- UK origin
- Yes
- Recruitment status
- Active
Investment
Franchise investment.
- Investment from
- £995 plus VAT
- Investment to
- £14,995
- Home based
- Yes
Investment figures change. Confirm current requirements directly with the franchise network before making any decision.
Five Fibre assessment
How the foundations score.
Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.
How the Five Fibre score is calculated
Assess: A substantial operating network, clear applicant positioning and a differentiated support package are evidenced. Booking sales and commission examples do not establish representative net owner profitability or a tested thirty-day founder absence.
- Profitable core business: Partially, 2.5/5. The established Not Just Travel trading network and published consultant activity substantiate a functioning commercial model. Representative actual core and owner net profits after all costs were not independently established.
- Operates for 30 days without daily founder input: Partially, 2.5/5. Specialist legal, systems, operations and marketing leaders and Business Consultants demonstrate organisational depth. A completed thirty-day period without daily input from Paul Harrison or Steve Witt was not verified.
- Ideal franchise owner defined: Yes, 3/3. The offer explicitly addresses travel newcomers, employed career changers, parents and part-time starters, requiring people skills, enthusiasm and willingness to build a business.
- Realistic owner money: Partially, 2/4. The commission mechanism, timing and genuine-statement presentation are explained. Maximum commission shares and selected success stories do not establish typical take-home earnings after expenses and package charges.
- Different opportunity: Yes, 3/3. A home-based travel business with supplied technology, personal coaching, supplier access and conditional fee-refund promotion is explained in ownership terms. Comparative superiority claims remain attributed to the brand.
Build: The Hub, documented brand guidelines, operations manual, structured induction and specialist support teams directly evidence a repeatable operating platform. This credit concerns documented provision, not an audit of private materials.
- Documented operating playbook: Yes, 5/5. The software page explicitly provides a downloadable operations manual, and The Hub describes searchable step-by-step operating guidance available to consultants.
- Structured onboarding: Yes, 4/4. Pre-induction work, five days of live training, systems practice, launch support and continuing supplier and specialist learning provide a defined onboarding sequence.
- Documented brand experience: Yes, 4/4. The Hub explicitly lists brand guidelines and provides approved marketing assets, while induction covers service and compliance. Documented standards are evidenced without assuming an independent consistency audit.
- One central resource location: Yes, 3/3. The Hub is described as the central daily portal for manuals, training, templates, supplier information and quick links to the tools needed to operate. Separate booking applications do not negate central resource access.
- Launch without constant founder involvement: Yes, 4/4. Training staff, Operations, Business Consultants and documented systems provide launch support beyond the co-founders. The process is not presented as requiring their constant individual guidance.
Launch: Targeted messages, package choices, a discovery presentation and active campaigns form a developed ownership launch system. A complete public mutual-assessment process before acceptance is less explicit.
- Clear franchise proposition: Yes, 5/5. The website explains the home-based business, Lite and Elite choices, support, technology and commission structure. Some exact package details require an enquiry, but the ownership proposition is clear.
- Targeted applicant attraction: Yes, 4/4. Specific pages address parents, career changers, employed part-time starters and people without travel experience. These are ownership messages rather than advertisements selling holidays.
- Ownership enquiry journey: Yes, 4/4. The published route moves from an online presentation through package review to a booked conversation, followed by structured onboarding and launch resources.
- Pre-acceptance discovery: Partially, 2/4. A no-obligation discussion and discovery presentation support consideration. The complete suitability assessment, existing-owner validation and approval gates before commitment were not publicly established.
- Ownership go-to-market plan: Yes, 3/3. The current dated recruitment offer and package campaigns, dedicated franchise marketing and the published Franchise Fame search campaign establish an executed ownership marketing plan beyond a passive enquiry page.
Grow: Current ownership enquiry generation is directly evidenced and recruitment has a dedicated team. Public enquiry-to-signing conversion and the connection between source quality and successful owners remain less transparent.
- Monthly ownership enquiries: Yes, 5/5. The current HubSpot recruitment advertisement explicitly says thousands of franchise enquiries are generated monthly. Travel Weekly also reports March enquiries and sign-ups above the previous monthly benchmark; these are ownership measures.
- Enquiry sources and best prospects: Partially, 2/4. Channel-specific search work and dedicated funnel, paid marketing and lead-generation roles indicate source awareness. Complete verified source-to-qualified-owner comparisons were not published.
- Ownership conversion: No public verification, 0/4. No actual ownership enquiry-to-accepted-franchisee conversion measure was verified. A job advertisement seeking conversion improvements describes responsibilities and intended outcomes, not a measured current conversion result.
- Next territories: Partially, 1.5/3. The offer targets UK homeworking applicants and defined career audiences rather than exclusive shop territories. A detailed next-area or equivalent prioritised recruitment-capacity plan was not established.
- Consistent recruitment without founder-driven conversations: Yes, 4/4. A dedicated franchise marketing and sales team is evidenced by current roles, pipeline responsibilities and announced expansion. Founder participation in selected calls does not mean every recruitment conversation requires a founder.
Amplify: Travel consultants receive substantial customer marketing and reporting support. Universal package entitlements and an individual continuing local acquisition plan require more precise verification than general content provision.
- Local customer acquisition support: Yes, 5/5. Consultants receive centrally produced social content, email campaigns, personal website content, coaching and access to customer-generation programmes, with additional paid advertising services described separately.
- Every owner represented online: Partially, 2/4. The software page says each consultant receives a personal website, but the current FAQ makes some website entitlements package-dependent. Universal current provision across every package was not reconciled.
- Continuing local marketing plan: Partially, 2/4. Regular content, weekly email activity and Business Consultant guidance support continuing marketing. A documented individual local action plan with agreed cadence and responsibilities was not explicitly verified.
- Individual owner enquiry and performance tracking: Yes, 3/3. Vision explicitly manages individual prospects, follow-up, bookings, margins, commissions, campaigns and performance dashboards. This is evidence of consultant-level customer and commercial tracking.
- Customers beyond personal networks: Yes, 4/4. Public websites, centrally supported online marketing and optional local social advertising provide routes beyond existing friends and family. Referrals remain useful without being the only evidenced acquisition route.
Five Fibre score: 80/100. Assess 13/20, Build 20/20, Launch 18/20, Grow 12.5/20, Amplify 16/20.
The Travel Franchise scores 80/100 after rounding 79.5, within the Growth Ready band. It has unusually clear public evidence of an owner operating platform, structured training, continuing support and actual franchise enquiry generation. The main gaps concern representative owner economics, measured ownership conversion, prioritised recruitment capacity and the distinction between centrally supplied marketing content and an agreed individual customer-growth plan. These gaps should not be hidden by award claims or large booking totals.
The Travel Franchise is the recruitment brand connected to the consumer-facing Not Just Travel business. They are assessed as parts of the same operating system, rather than counted as two independent networks. Paul Harrison and Steve Witt remain prominent co-founders, supported by named leaders across legal and onboarding, data and systems, operations, finance and marketing. Current trade reporting describes approximately 900 agents, but that is not automatically 900 separate franchise contracts, exclusive territories or legal owners.
- Grow priority: connect the strong applicant flow to accepted owners and successful launches. A current public HubSpot funnel role states that thousands of ownership enquiries already arrive monthly. Travel Weekly reports that March enquiries and joiners exceeded the previous monthly benchmark, while the brand’s July reporting records a particularly strong joining month. This is stronger evidence than a generic recruitment form. However, neither those comparisons nor a recruitment vacancy establishes the actual enquiry-to-owner conversion rate. Source, qualification, attendance, acceptance, signing, launch and retention need a joined-up view.
- Assess priority: make realistic earnings and cash timing as clear as the headline opportunity. Suppliers pay commission on travel sold, and that commission is then split with the consultant according to the package and payment plan. Keeping up to 75% means up to 75% of supplier commission, not 75% of the holiday price. Commission is calculated monthly and paid after the customer’s departure. Booking volume, booked commission, received commission and net owner income are different measures. Early customer activity may therefore precede meaningful cash receipts.
- Amplify priority: turn the substantial content and technology package into a continuing owner-specific acquisition plan. Consultants have ready-made social assets, website content, email support and experienced coaches, while Vision supports individual prospect and commercial reporting. The next practical connection is between those resources and agreed actions that fit each consultant’s audience, hours and capacity. Track customer enquiries, quotation conversion, bookings, departures, repeat business and net contribution by source. Strong sales support does not remove the need to understand what generates profitable customers for each owner.
- Launch priority: preserve the clear discovery journey while making acceptance and package differences more consistent. The website moves prospects through a presentation, package review and conversation. It directly addresses different career and lifestyle circumstances. The published joining page still refers to three packages, whereas the current pricing page presents Lite and Elite. This is a specific information inconsistency rather than evidence that the whole journey fails. Clear current costs, contractual entitlements, suitability checks and conditions should be reconciled before a prospective owner commits.
- Build priority: protect the documented platform as recruitment expands. The Hub centralises the manual, learning materials, supplier information, marketing assets, brand guidance and links to operating tools. Pre-induction and live training feed into Operations and Business Consultant support. This is a substantive repeatable system rather than reliance on a founder answering every question. The commercial test is whether new consultants can apply it reliably, maintain service quality and become productive without support capacity being stretched by the pace of recruitment.
The operating technology provides particularly specific evidence. The booking system handles reservations and customer administration, while bespoke Vision manages prospects, follow-up, commissions and business performance. This earns individual-owner tracking credit within Amplify. It does not answer the separate Grow question about conversion from people enquiring to buy a franchise into accepted owners. The recruitment function’s HubSpot plans and the consultant’s customer CRM serve different audiences and must not be treated as interchangeable proof.
The current recruitment advertisement is useful because it distinguishes an existing high volume of enquiries from the improvements the future hire is expected to deliver. It calls for stronger qualification, booked conversations, nurture and conversion. Those planned responsibilities are not recorded as completed performance improvements. Similarly, the search supplier’s May 2025 case study establishes a real audience-focused recruitment campaign and reported traffic and engagement results. It does not publish a source-to-signed-owner denominator or demonstrate that every increase in visits became a commercially suitable owner.
Ongoing training and coaching are broader than initial travel knowledge. The public programme includes business building, software, customer service, compliance, suppliers and niche selling. Business Consultants support consultants at different stages, with additional specialist and advanced programmes advertised. Optional retreats and application-based development should not be assumed to be universal package entitlements. A large support team is evidence of operational depth, but it is not a documented test of uninterrupted thirty-day founder absence or a verified best-in-sector staffing ratio.
The current homepage promotes a £995 Lite entry offer and a time-limited fee-refund opportunity. Elsewhere, standard descriptions connect the Money-Back Challenge principally with Elite. Promotions may vary, so the applicable written terms, targets, eligibility and exclusions are necessary to reconcile the offer. A conditional refund does not make the whole business unconditionally free, remove operating expenditure or guarantee profitability. An introductory price is also not automatically the full cost of sustained trading.
Personal website provision requires similar precision. The software page describes a personalised website for each consultant, but the current FAQ qualifies some inclusions by package. This earns partial universal-presence credit rather than assuming every current Lite and Elite agreement is identical. Customer reviews, brand ambassadors and awards can support trust, but they do not establish the financial experience of a representative new owner or guarantee that an individual local campaign will generate enquiries.
The immediate opportunity is to improve the links between an already developed recruitment system, owner onboarding and customer trading outcomes. The brand has enough public evidence to support a strong readiness assessment, including genuine monthly ownership demand and detailed central resources. It stops short of Scale Ready because the assessment does not convert maximum earnings, future hiring goals or broad marketing availability into verified representative commercial outcomes. Unverified points indicate limits in public evidence, not a finding that the internal systems are absent.
Benchmark
How this network compares.
Explore Holidays and Travel in the UK Franchise Data Explorer
Sources
Research sources.
19 public sources used for this profile
- https://www.the-travel-franchise.com/
- https://www.the-travel-franchise.com/about-us/
- https://www.the-travel-franchise.com/franchises/
- https://www.the-travel-franchise.com/commissions/
- https://www.the-travel-franchise.com/training/
- https://www.the-travel-franchise.com/the-hub/
- https://www.the-travel-franchise.com/travel-agent-software/
- https://www.the-travel-franchise.com/personal-travel-coaches/
- https://www.the-travel-franchise.com/marketing-experts/
- https://www.the-travel-franchise.com/why-us/
- https://www.the-travel-franchise.com/how-to-join/
- https://www.the-travel-franchise.com/the-travel-franchise-faqs/
- https://travelweekly.co.uk/all-content/shift-in-work-attitudes-spurring-not-just-travel-recruitment
- https://travelweekly.co.uk/news/not-just-travel-launches-recruitment-drive-to-expand-hq-head-count
- https://www.linkedin.com/posts/the-travel-franchise_thetravelfranchise-franchiseevent-franchising-activity-7492947337300865025-ewlQ
- https://uk.linkedin.com/jobs/view/hubspot-funnel-conversion-marketing-manager-hybrid-or-remote-at-the-travel-franchise-4484057874
- https://uk.linkedin.com/jobs/view/franchise-recruitment-agent-at-the-travel-franchise-3766635684
- https://franchisefame.com/app/uploads/2025/05/The-Travel-Franchise-SEO-Success-Story-Case-Study-Franchise-Fame.pdf
- https://www.the-travel-franchise.com/our-newest-training-programme-and-what-it-says-about-how-we-back-our-consultants/
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