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The UK Franchise Growth Index

Time For You

Cleaning Services · Residential Cleaning · Domestic Cleaning

Time For You is a domestic cleaning franchise operating through local business owners. The customer business has traded since 1991 and introduces households to self-employed cleaners in their area. It is a management franchise, with the owner organising the service and developing relationships rather than carrying out the cleaning personally.

Read more about Time For You

Overall Five Fibre score
82/100
Assessment
Independent
Last reviewed
Data confidence
Medium

The Five Fibre score measures this network against Twine Growth's Five Fibre Framework™ using the information available at the assessment date. It is not an endorsement, a financial recommendation or a recommendation to purchase a franchise.

About the network

More about Time For You.

Cleaners are interviewed, reference checked and vetted before being introduced to customers. The published service covers regular housekeeping tasks such as dusting, vacuuming, floors, bathrooms and general cleaning. Local owners also seek replacement cover where a customer's usual cleaner is unavailable, providing an ongoing point of contact beyond the original introduction.

The opportunity is designed to be run from home using a computer, telephone and administration resources. It does not require a retail premises, a branded vehicle or investment in cleaning equipment. Owners work within exclusive areas and can start a new territory or acquire an existing business when a resale is available.

Initial training introduces the business model and operating processes, followed by continuing development and access to a support manager. The package includes marketing resources, launch assistance and software such as the TFY app and customer management tools. Owners use these systems to organise the customer and cleaner relationships on which the agency depends.

Ongoing assistance covers operations, marketing, technology and business development, with online modules, webinars and individual guidance. The published charging model uses a fixed monthly management fee rather than a percentage royalty. The franchise therefore combines shared systems and support with the owner's responsibility for attracting customers, sourcing reliable cleaners and maintaining the local service.

At a glance

Time For You at a glance.

Industry
Cleaning Services
Franchise category
Residential Cleaning
Sub industry
Domestic Cleaning
Founded
1991
Franchising started
2001
Approximate franchisees
165
Headquarters
Leicester
BFA member
No
UK origin
Yes
Recruitment status
Active

Investment

Franchise investment.

Investment from
£21,750 plus VAT
Investment to
£24,750
Management franchise
Yes
Home based
Yes
Executive franchise
Yes

View franchise opportunity

Investment figures change. Confirm current requirements directly with the franchise network before making any decision.

Five Fibre assessment

How the foundations score.

Every franchise network is assessed across the five connected areas Twine Growth believes support sustainable franchise growth.

How the Five Fibre score is calculated

01 Assess Strong15.5/20

Assess: 15.5/20. Time For You has a clearly established domestic cleaning management model and substantial responsibilities assigned beyond its original founders. Current public verification is less complete for core operating profitability and representative retained owner earnings.

  • A1, proven and profitable core model: Partially, 2.5/5. The detailed company history, current local services and recent owner announcements support a model that has been replicated over many years. The historical introduction of advance agency fees explains its commercial mechanism. A current standalone core-business profit and loss account was not verified. Replication and longevity support substance, but do not establish that particular financial result.
  • A2, operates without daily founder involvement: Yes, 5/5. Sam Stawarz is publicly responsible for leading the business as managing director, supported by named operational, technical, marketing and recruitment roles. This is substantive delegated management beyond Freddie and Ruth Rayner. It supports the capacity to operate without daily founder involvement. A specific 30-day absence exercise was not observed, and credit does not imply every leadership contingency has been audited.
  • A3, understands its ideal franchisee: Yes, 3/3. The suitability section identifies entrepreneurial initiative, ambition, people skills and resilience. The September 2026 model explainer makes clear that owners must generate demand, recruit and vet cleaners, coordinate introductions and maintain relationships. Those are practical responsibilities for a local management business rather than an invitation to receive passive income.
  • A4, owners can realistically make money following the model: Partially, 2/4. Recurring agency fees, published cost categories and current owner examples support a plausible route to earnings. However, headline averages, top-earner figures and selected customer milestones lack a current representative costed distribution. Retained profit after fees, marketing, cleaner recruitment, administration and owner time was not independently verified. The conditional refund offer does not establish an unconditional financial outcome.
  • A5, meaningful differentiation: Yes, 3/3. Time For You distinguishes a home-based introduction and management model, direct client-to-cleaner payments and a monthly franchisor fee rather than a percentage royalty. Shared acquisition resources and software support that proposition. Credit recognises clear positioning, without endorsing comparisons of competitors' current terms or claims that ownership carries no risk.

Verify current core results and representative owner economics. Keep agency fee income, cleaner payments, turnover and retained profit separate when judging whether recurring clients create a worthwhile business.

02 Build Scale Ready18.5/20

Build: 18.5/20. Time For You explicitly describes an operations manual, structured preparation, common service expectations and specialist support. Complete public verification of every resource being available from one central place remains less clear.

  • B1, documented operational playbook: Yes, 5/5. The February 2026 manual article directly describes the Time For You manual, covering policies, procedures, financial reporting, marketing and other operating requirements. The training account also identifies a supplied training manual. These are explicit business-specific statements. The internal documents were not accessed, so the score does not certify their complete current content or application.
  • B2, structured onboarding and training: Yes, 4/4. The published training account describes initial preparation across marketing, operations, payments and client and cleaner onboarding. Follow-up training is described at 90 days, alongside continuing development. Current package material specifies two initial days, although other pages use three. Credit is for the clearly structured process, with the exact contractual duration requiring confirmation.
  • B3, documented brand experience: Yes, 4/4. The manual description explicitly includes brand policies and customer-service expectations, including handling complaints. The current operating explainer describes the cleaner vetting and matching approach, while local customer pages show consistent service promises. This supports documented representation, without treating stated standards as proof of universal compliance or assuming every cleaner has undergone identical checks.
  • B4, central access to tools and systems: Partially, 1.5/3. The technical-support page describes an owner app, CRM, online modules and helpdesk. These support shared infrastructure and assistance. Public evidence did not establish that every required manual, current template, marketing asset and system is available through one central access point. Several useful tools do not automatically establish that full requirement.
  • B5, launches without constant founder questions: Yes, 4/4. Published training is led by Sam and Emma, with specialist technical assistance, operational support and peer routes. This provides practical launch help beyond the original founders. A founders' dinner can add context without being the only route to routine answers. No new owner onboarding session or support response was directly observed.

Confirm the current training specification and inspect central resource access. Existing manuals and specialist roles provide a useful basis for consistent launches without creating further founder dependence.

03 Launch Scale Ready18/20

Launch: 18/20. Time For You has a defined franchise proposition, practical applicant criteria and visible qualification fields. The complete approval journey is less fully public, while several numerical claims need clearer dating and reconciliation.

  • L1, clear franchise proposition: Yes, 5/5. The recruitment website explains home-based agency management, the owner role, territory rights and package costs. The current model explainer separates managing the business from doing the cleaning. This gives an applicant a coherent proposition. Promotional earnings and the refund headline were not treated as guaranteed retained profit or a complete statement of contractual terms.
  • L2, messaging for suitable applicants: Yes, 4/4. The opportunity connects flexibility with relationship skills, initiative, effort and resilience. The suitability criteria describe behaviours relevant to winning clients and maintaining cleaner relationships. Applicant information also asks about available funds and timing. These go beyond general lifestyle appeal, although the quality of actual applicant screening was not independently tested.
  • L3, clear enquiry journey: Yes, 4/4. The information-pack form requests contact details, investment readiness, intended timing, territory interest and referral source. Named territory pages lead to the same enquiry route. Applicants can also contact the recruitment team. No form was submitted, so successful pack delivery, response timing and follow-up behaviour were not tested.
  • L4, structured discovery before acceptance: Partially, 2/4. Information-pack qualification and open access to existing owners support informed exploration. John Brooks is identified as the recruitment contact. The complete current sequence of financial checks, suitability assessment, disclosure review and approval gates was not verified. A six-step description of running the business is not itself a full pre-acceptance selection process.
  • L5, deliberate opportunity go-to-market plan: Yes, 3/3. Dedicated recruitment content, named territory pages, information-pack capture, directories and current social announcements form purposeful opportunity promotion. The assets distinguish potential owners from household clients and cleaner applicants. Their presence establishes activity, rather than proving a particular recruitment return or source-quality result.

Retain the clear role explanation and qualification route, while aligning current package and financial wording. Publish the actual discovery sequence so applicants know what is reviewed before acceptance.

04 Grow Developing11.5/20

Grow: 11.5/20. Time For You demonstrates current owner recruitment, named expansion opportunities and a recruitment manager beyond the founders. Public verification is less complete for monthly enquiry consistency, source-quality use and enquiry-to-agreement conversion.

  • G1, consistent monthly franchise enquiries: Partially, 2.5/5. Recent official social announcements welcome new owners in named territories, alongside continuing recruitment promotion. This is evidence of actual recruitment activity, not merely an available form. A current month-by-month ownership enquiry series was not verified. Announcements of owners joining do not establish the number or suitability of incoming enquiries every month.
  • G2, recruitment sources and lead quality tracked: Partially, 2/4. The ownership information-pack form captures where the applicant heard about the opportunity alongside funding readiness, timing and territory. Those fields support attribution and initial qualification. No current report showing which sources produce the best prospects or how those findings inform decisions was verified. Capturing data supports part of the question without establishing complete use.
  • G3, enquiry-to-agreement conversion understood: No public verification, 0/4. No current ownership conversion rate or applicant-stage report with a defined denominator was verified. Client acquisition figures, household lead volumes and a source field do not provide that recruitment rate. New-owner announcements demonstrate outcomes at particular points but do not reveal the preceding enquiry population or period.
  • G4, planned next territories: Yes, 3/3. The franchise finder identifies named available territories, including Ambleside, Kendal and Windermere and Durham. Individual pages describe territory coverage and provide a dedicated enquiry route. These are concrete expansion targets beyond a general UK ambition. Published household estimates were not independently validated or treated as proven customer demand, and availability was not confirmed by enquiry.
  • G5, recruitment beyond the founder: Yes, 4/4. John Brooks is explicitly named as recruitment manager and the first contact for prospective owners, with a defined role since 2019. Current management and head-office support provide a wider structure. This supports applicant conversations continuing beyond Freddie and Ruth Rayner, without assuming every approval decision or contingency has been independently examined.

Inspect the existing ownership pipeline before adding recruitment activity. Connect source and initial fit with progression, agreement conversion and territory outcomes so promotion can be judged by suitable owners recruited.

05 Amplify Scale Ready18.5/20

Amplify: 18.5/20. Time For You describes practical local acquisition support and an ongoing development programme, with current examples of owners adapting channels. Complete routine network-wide enquiry and performance reporting remains less fully verified.

  • AM1, support to generate local customer enquiries: Yes, 5/5. The package provides opening marketing resources, while the continuing support programme offers marketing guidance and accountability. National web enquiries are routed locally. These are mechanisms to help owners develop clients. Different pages specify different campaign durations and leaflet quantities, so no single allocation was assumed to be the current entitlement for every owner.
  • AM2, local online presence for every owner: Yes, 4/4. The stated standard provision is an area page on the consumer website with local contact and enquiry routes. Preston North illustrates named operators, coverage and customer information. This supports local presence as part of the model. Every active owner page, business listing and review attribution was not individually audited, and locality pages were not counted as unique owners.
  • AM3, clear local marketing plan after launch: Yes, 4/4. The May 2026 development-support article describes a dedicated manager, regular accountability calls, acquisition targets and continuing support beyond year one. The published programme addresses marketing, conversion and financial performance. This is a continuing planning process rather than only an opening campaign. Targets are support objectives, not guaranteed client counts or profit.
  • AM4, individual owner enquiry and performance tracking: Partially, 1.5/3. The July 2026 Greg and Ruth account describes owner-level figures and source comparisons, including different channel performance across two territories. CRM capabilities support local records. This is substantive individual tracking evidence. A current routine head-office view joining customer enquiries and outcomes for every franchisee was not verified, so selected owner practice was not assumed universal.
  • AM5, customer growth beyond referrals and founder: Yes, 4/4. The recent owner account illustrates paid digital campaigns supported by the marketing team, alongside other local channels. Local web routes and centrally supplied resources provide acquisition mechanisms beyond personal introductions. Credit does not assume any single channel will work equally well in all areas or that referral growth is unnecessary.

Connect local acquisition decisions with retained client relationships and suitable cleaner capacity. Use the existing development calls and records to verify that enquiry growth produces sustainable agency income.

82/100 Overall Five Fibre score

Time For You scores 82/100, placing it in Scale Ready. Build is strongest at 18.5/20, tied with Amplify, with the supplied tie order giving Build precedence. Launch scores 18/20 and Assess 15.5/20. Grow is weakest at 11.5/20. The three priorities in score order are Grow, Assess and Launch.

The evidence supports a mature management franchise with explicit operating documents, delegated roles and continuing owner development. The main public evidence gaps concern measured ownership recruitment conversion and representative retained owner economics. The score is a public-evidence assessment under the supplied questions, rather than certification of investment quality or a confidential operational audit.

The first commercial priority is to inspect the existing recruitment pipeline and connect source information with suitable applicants and signed agreements. The second is to reconcile current costed owner results with advertised earnings. The third is to clarify the approval journey and bring the recruitment assets into one consistent current specification. These actions would improve the evidence and applicant experience before increasing promotional activity.

The official history distinguishes the original cleaning work, subsequent agency development and the 2001 franchise launch. It describes Sam becoming managing director in May 2022. Current role pages assign management, recruitment, operations, technical support and marketing responsibilities beyond Freddie and Ruth. This supports delegated operation without claiming that a particular founder-absence exercise was observed.

Network numbers vary across the recruitment site, including 150+, 160+, 200+ and 220+. The history explicitly includes overseas operations in some older totals. These claims were not combined into a current verified UK-only unique-owner count, and offices, territories, countries and franchisees were kept separate. No network-size field was altered during this scoring update. Recent official social announcements support current owner recruitment without establishing monthly enquiry volume or net network growth.

The current investment guide and FAQ use £19,750 plus VAT with a separate working-capital allowance. Older directory material advertises a lower price. Other public illustrations use differing inclusions and investment totals. The investment guide itself varies opening campaign duration and leaflet quantities. Training descriptions also vary between two and three days. Current contract and package documents were not inspected, so no single consolidated entitlement or total funding requirement was asserted and investment fields outside this assessment were preserved.

The recruitment assets use different average and top-earner figures, sometimes referring to earnings and sometimes profit. These are not interchangeable with turnover or retained owner income. No representative current result distribution with consistent cost definitions and owner hours was verified. The July 2026 Greg and Ruth example supports local operational and marketing practice, not an average financial outcome for every owner.

The guarantee is conditional. Public pages variously refer to £30,000 gross, revenue or profit, while the detailed terms set requirements for programme participation, marketing evidence, additional remedial operation and approval. This review does not interpret enforceability or offer legal advice. It does not treat a refund provision as proof that ownership is risk-free. The detailed public terms should be reconciled with the signed offer before an applicant relies on a headline.

The fixed-fee positioning means a charge not calculated as a percentage royalty. The investment guide separately describes annual index-linked increases, so fixed does not mean unchanged forever. Claims comparing competitors' fees were not independently verified or used to score their networks. Low equipment exposure does not remove marketing, administration, recruitment, funding or owner-time costs.

The local customer website supports the presence mechanism and a specific Preston North example. One initially attempted Preston path was unavailable; the correctly indexed Preston North page was located. A full network-wide page or review audit was not performed. Source data on household enquiries and the guarantee evidence requirements were kept separate from the franchise ownership recruitment pipeline.

Some knowledge-base index links resolved to images rather than articles. The relevant manual and technical-support articles were then located and read directly. The actual internal manual, CRM, app, current agreement, complete pack and private financial or recruitment reporting were not accessed. No form was submitted and no response or pack delivery was tested. Publicly described systems receive credit for the capability evidenced, rather than being treated as independently audited implementation.

This independent review applies the supplied weighted 25-question developer brief, using No at zero, Partially at half weight and Yes at full weight. Missing public verification does not prove an internal capability is absent. Research and assessment date: 03/11/2026.

Benchmark

How this network compares.

Overall, against the whole Index
This network82
UK Index average64
Overall, against Cleaning Services (64 networks)
This network82
Industry average65

Explore Cleaning Services in the UK Franchise Data Explorer

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